Reviews for Philly Pretzel Factory in Syosset, NY
Such a great alternative to the boring office birthday celebration. Pretzels were warm and fresh and the dips were great!... Confused as to the negative reviews, my entire office loved them! Read more
Used to swing by here last couple years all the time for a few pretzels and occasionally ordered party trays and bulk pretzels... for parties. Today was my first time back since last October. Sent my kid in for 5 pretzels. They charged her $8+tax for 5 hotpretzels (still says 5 for $5, 10 for $8 etc.. on website). I guess inflation hit this place pretty bad too but I understandrent is high on LI. The reason for 1 star is the quality of the pretzels. They were yesterday's pretzels or weren't made right,they didn't taste right. Very disappointing. Will not be returning to this location. Read more
Just ate here for the first time. Their cinnamon rivets are so good! Coming back for sure for something different next time.
If you want pretzels? This is place for you. You will not be disappointed and will most definitely will enjoy what this... establishment has to offer. These are freshly made pretzels and they can be made into many different flavors. Check out the menuand pick what you think you would like, order it, eat and let the good times roll. ???????????????? Read more
Found these guys on instagram and was very happy to fin they had locations in NY and I was very impressed with there pretzels... from the pretzel dogs to the cheesesteak bites and just everything was soo good and very reasonable prices definitely will begoing back! Read more
Ordered a platter for New Year's Eve for a 3 pm pick-up; waited outside on-line for 3 HOURS to pick the platter up, FINALLY... leaving at 6 pm. Platters were not made until you arrived at the counter! What's the purpose of pre-ordering and pre-payment?Although the platter was a huge success and the staff was courteous and apologetic, definitely not worth that kind of wait! Goodto order on an "ordinary day", NOT on a Holiday! Read more
We bought 10 pretzels, 2 hot dog pretzels and 2 pretzel cheese steaks. The pretzels tasted blander than pretzels from other... Philly pretzel stores. The hot dogs were seriously poor quality, tasted like warm spam. The cheese steak pretzels were foul .Personally I wouldn't be patronizing this store again, almost forgot the store had little or no air conditioning!. I wasinformed by the employees this is a new one month old store, if it lasts a year I'll be ????. Read more
Business was clean. Cashier was very prompt at explaining favorite flavors and dips. I purchased the cinnamon shaker which was... roughly 7 dollars. The problem is the taste: I've never tasted such bland, rough, and just awful pretzels in my life. Read more