Reviews for Auntie Anne's in Syracuse, NY

Closed 20 minutes earlier than what was listed. Sign says 6pm but they closed at 5:40pm at the station near Macy and they?re too... busy playing on their phone while one person cleans Read more

No staff, LONG lines, not enough product to be sold / their online ordering is an amazing option but doesn?t reflect what?s... actually out of stock. Read more

I love the pretzel bite they are amazing I just can?t get enough give me more we need more locations they are too good we need... more please corporate make restaurants with drive throughs I would buy and I know many others who would agree! Read more

The gentleman cashier was absolutely miserable when I said what I wanted he proceeded to roll his eyes at me when I asked for a... moment as the menu is placed on the opposite side of the register away from immediate view pretzels were cold and obviously oldand frozen lemonade was 95% strawberry syrup which to say the least is not in any way good tasting definitely won't waste mymoney here again Read more

I love stopping last the mall JUST for a pretzel. I always ask for zero salt so I always end up waiting for mine to be made. No... problem. It's worth the wait. Read more

Employees here are awesome, especially the cashier! She?s very friendly and welcoming, and gave me a good flavor recommendation... for my pretzel. Even when the place is busy and there?s a line, things go smoothly and move fast. Lemonade here is superrefreshing. Read more

Fast, friendly, and fresh. Love the nuggets and cheese dip!

Employees closing early at 9pm. 30 min before closing. 4 bags of pretzels on the counter in front of two 2 employees rushing to... close. Turned away customers asking for pretzels. They said they had none..yea...bc you wrapped them all up for yourselves totake home 30 min before closing.... Read more