Reviews for Dave & Buster's in Syracuse, NY
Enjoyed our food, nothing wow about it. Service was not great. When they first greated us, the girl seemed uncoordinated and... gave us a dirty table. When asked to wipe the table she looked like it wasn't her problem. Did it anyway but withattitude. Otherwise the kids of course had fun once they played games. Read more
Great place for children and adults! I don't know who had more fun my boys or myself!!
Came here for happy hour and it was amazing. Such great deals on the drinks and the games. My first time here and it was... incredible. I will definitely be back. Plenty of options all around the building; games, food, and drinks. Read more
One of my favorite places to eat! I love the games and the food! It is fun for the kids and the adults!
Worst experience we’ve had at this place. The waitress didn’t know what she was doing. When our food came out, it came out... 20 minutes apart instead of coming out together. THEN we look at our fries and there is a flipping hair on them. So disgusting.These cooks and waitresses should be having their hair out up properly. Read more
The arcade was great, the kids had a ton of fun. However, the dining left a lot to be desired. They were short staffed on... server's but when your server seems annoyed with you right from the start, should have guessed it would be poor service. Thewaitress was clearly annoyed with the fact that we asked for an actual menu rather than using the QR code. There were 4 of us atthe table but she only brought 2 menus. Told us to let her know when we were ready to order but was no where in sight when wewere. We got tired of waiting and decided to use the QR code to order, which seemed to frustrate her. My daughter had ordered adrink that stated on the menu that it came with a light up ice cube. However, when the drinks were delived, there was no icecube. Shortly after the drinks arrived, staff from the kitchen brought out our food. They had forgot part of the order, no bigdeal as they made sure we got it, but when we asked about the ice cube, they seemed lost. The waitress came over at that pointand when we explained to her about the ice cube her response was " Oh, they are probably out." She didn't even seem like it wasworth her time to find out and when we pushed simply offered another drink rather than checking on the ice cube. After that shedid not bother to stop by our table at all to see how things were, even though she walked past us several times. We waitedalmost 15 minutes for her to come to our table when we were done eating. I then sought out another waitress to ask to have themanager stop by. The manager never came over and about 10 minutes later she finally asked if we needed anything when I staredher down as she was walking towards another table. Honestly it is they worst service that I have ever experienced at arestaurant. They staff was not friendly, very few staff members were masked correctly, the booth they sat us in was not clean,and the music was so loud I couldn't hear my child right next to me. Read more
We had a blast. We came here after visiting the Rosamond Gifford Zoo; so, this was a good place to end our day. Food was good... and the game selection was great. We prob could've spent a little less money but wasn't sure how many game points to purchase;so, we got the $75 card with 550 points...it was enough for 4 people to play 3 hours +, pretty much nonstop. The selection ofgames are good for small kids all the way to adults. There's a little of something for everyone. Tickets are saved to yourgame card so no need to try to keep up with those. Prizes are decent for the ticket count. The staff is exceptional and reallyhelp make the experience great. Now if we could only get a Dave & Busters close to home... that's the only way it could get anybetter. We will definitely be looking for one on future trips. Read more
Terrible service. Food was cold. It took 30 minutes to get. Was given a drink from someone that didn't take my order. My... waitress seemed annoyed. She didn't get my order right. The manager came over but was not too concerned. We said the food wascold and didn't taste good and she offered more of the same. Then it took over an hour to get the bill. We were chatting withfriends but s seriously. I was wondering why it wasn't that busy on a Friday nite. Now i understand. Next time I'll skip thefood and bar. Read more