Reviews for Dunkin' in Syracuse, NY
Whoever works morning shift today the coffee was horrible. It tasted like nobody bothered cleaning out the machine to prep for... today. 3 shots of blueberry with cream & sugar an it still tasted bad. I don't recommend going to get coffee in Syracuse toanyone. I couldn't even suggest a good coffee spot because they all deliver poor quality. Read more
They do not like you to ask for anything to be made a "special" way, I feel nervous to even ask a question sometimes
The staff and the workers were so rude. We went through drive through and i ordered and avocado toast, that was badly burnt, i?m... not going to eat burnt toast, so we went back in and asked if they could just make us a new one that wasn?t burnt and they wererude and threw the bread in the toaster not even a second later she was taking it and slapping the avocado spread on and prettymuch threw it at me and rudely said ?if you didn?t want it toasted don?t ask for it?, as to which the avocodo toast they madewas completely untoasted bread and it was disgusting. Read more
Drive thru is often long and slow. Employees are nice. My order is usually right and ready.
Excellent Dunkin Donuts they're almost every day picking up Frozen coffees French Vanilla swirl and a nice fresh bagel everybody... is awesome they're very polite always on top of everything very very great crew. Read more
First of all I am a SERVER, so I am well aware of the difficulties faced dealing with the public every day. This is by far the... worst Dunkin, with the worst staff. I stopped going here for so long because my order has something wrong with it every singletime I go, but it is conveniently located so I decided to give it a try today. Low and behold, an item was missing from my drivethru order. So I go in and tell them to which they respond by asking for my receipt -they didn?t give me one. The manager comesover and says ?oh they only charged you for 1 of those? and stands there staring at me. So i responded ?well I ordered 2.? I hadto pay for the remaining missing item which okay, understandable, but at this point I was already annoyed at the fact that itwas forgotten in the first place, and the way the manager responded was so odd. So they make my item, I get in my car, go totake a bite, and there?s a giant hair. This is the last time I go to this location and I urge you to do the same. Staff isuneducated, lazy, clearly unclean, and I was stupid enough to think this time would be different. Absolutely disgusting. Read more
Nice Decoration by staff members but the service needed improvement. Today I order large latte and expresso shot missing, the... cashier stated a latte in cap does not come with form. They told her to hold off on the form, so it not a latte or cap.Yesterday my sugar brown sandwich Croissant was black, no turkey egg in cheese sandwich. There was 5 bees flying inside thestore next to pick up counter. Read more
Friendly, fast, courteous, hard workers! Great job everybody at dunkin donuts!