Reviews for Chick-fil-A in Tallahassee, FL
Not the best service. Young man want not enthusiastic, seemed bored and didn?t get our order correct.
A Cobb salad with no corn so it was made fresh but was it really fresh? Tomato says not fresh and dirty. Do better! If the... weather was better and I wasn?t in the drive thru I would have walked in to let them know. Read more
I just want to say Bailey was working the drive through and I stopped by for dinner after a hard day at work. She had no idea my... day wasn?t the best one and said the nicest thing to me. I needed to hear the kind thing she said to me and she didn?t evenknow it. I just want you to know she turned my bad day into a good one. It?s people like her that remind me there are still goodkind people out there?? Read more
Mmmhm chicken,by far the best customer service and chicken tenders! Always delicious. They say it takes longer for drive thru... ,but i beg to differ! Read more
I can not count how many times this location has messed up my order. I ordered a 12 count nugget and received a 4 piece strip.... This is the worst of all the locations in Tallahassee... Read more
Went in the store on a Saturday afternoon, and waited 10+ min for a single ice cream cup. I was waiting behind one other person... in the store. There was an ok drive thru line, but below average for CFA standard. There were 6+ people working in the drivethru and drink area. Made no sense why it took so long. Plus, CFA employees were hanging out where customers wait- made it weirdand cramped in a small hallway that leads to the bathroom. Read more
This particular location has always had top-notch service inside and through the drive-thru. But for some reason, over the last... several months, their efficiency has dropped considerably. Lines are almost always wrapped around the building and wait times toget your food are averaging between 10 and 15 minutes. 90% of the reason I eat at Chick-fil-A is due to their efficiency andcustomer service. It would be great if a few more decent food joints would move out this way so that I don't have to sit in linewith the entire community of Killearn Lakes! P.S. I'm currently at 15 mins waiting in line and just made my way around thefirst loop of the restaurant without having yet arrived at the location to place an order. P.P.S. After wrapping around thefirst time, I updated the app to pick up inside. I approached the counter, told the young lady that I had changed my order topick up inside, and then she proceeded to have a conversation with her adolescent manager, occasionally glancing in mydirection. When I asked if I could help them, they turned around and walked off without a word. P.P.P.S. The order included anice cream cup and they gave me a knife to eat it with! Why Chick-fil-A?! Why?! UPDATE 8/19/21 Made the choice to visit againthis evening and once again regret my choice. Sat in line for 5 min without the line budging. Since it was a mobile order, Ichanged the pick up method to pick up inside. Within a couple minutes it said that my order was ready but when I walked in tothe pickup area, I sat there for over 5 minutes without being addressed by one employee. They were not busy. I finally walkedacross the restaurant to address an employee who said that they would be with me shortly. What was frustrating was that therewere at least five employees standing around not doing a thing. 10 minutes later, I received my order which was wrong. At thatpoint I just left. Very disappointed. This location is a 180 from what it used to be. Their efficiency and cus Read more
Ordered inside (to go) and waited 30 mins for food that ended up being cold and stale and a drink that was flat. I've had... similar experiences at this location but this was the worst yet.This location doesn't live up to Chick-fil-A standards. Read more