Reviews for Baskin-Robbins in Tampa, FL
Closed at 9:15 when open, lobby closed and waited forever to get help through the drive thru. Honestly just wanted a coffee.
Friday, 7/8/22... the employees were sitting on the counters and ignored my father whom had my 2 girls. The employees... begrudgingly finally made it to them and had no sense of wanting to provide service. My father finally decided to leave and mydaughter turned to look back and they made an aggressive action as if they wanted to come at her and hit her. My daughter wasclearly upset and we will not be visiting this or any Baskin Robbins again... there is a reason they have fallen off the map aspremiere ice cream place.. Read more
I pulled in the drive through for a Oreo Milkshake only to receive Cookie milk?. (At least that what it seemed like.) There was... no thickness to the milkshake whatsoever. The disappointment comes in the experience when the workers makes a item, see theitem is not how it should be and still serves the product to me after having me wait. Then, I make a statement asking if theseare Milkshakes and that look pretty watered down. The server replied yes. The Ice cream is softer than usual. She asked if Iwanted a refund. I said no, they could keep it. Why? Because that will likely be the last time they see my business. Not outof anger but pure disappointment. Don?t serve a product if you wouldn?t dare serve it to yourself. Read more
Store was filthy. Went in at 7:30 p.m. after dinner elsewhere for a sweet treat. They didn't have chocolate ice cream, we... ordered vanilla. Then found out they didn't have hot fudge even though there's a hot fudge container behind the counter. The icecream freezer had so much condensation you couldn't see what ice creams were there and they weren't labeled. All of thecontainers for ice cream cones were tipped Helter skelter everywhere. We won't be back. This is a Baskin-Robbins that sharespace with Dunkin' Donuts. We won't be coming to Dunkin either. Well we ate our ice cream the two young men who were staffingthe restaurant came out in the parking lot and started yelling at somebody and a car. Very odd. Read more
If I could give this less than 1 star I would. The store was under maintained. The ice cream freezer had ice on the outside. The... icecream flavors were all mixed up. The employees weren't helpful instead just laughing at everything. Wouldn't go here if Iwere you Read more
The most delicious milkshake made with mint chocolate chips ice cream that was made exactly how I enjoy it with 3 cherries at... the bottom. My surprise. BTW. I like hot fudge and a cherry on my whip cream, or hot chocolate. Staff is outstanding with myresults. Read more
Constantly terrible I've been visiting this Basking Robbins for nearly 2 years and the only reason I come back is the location.... The young staff is consistently mediocre, no matter the turnover. On this particular day they didn't give me one of my paiditems and yes, those are chocolate fingerprints on the outside of my sundae. And who puts hot fudge on top of whipped cream?! Indire need of good management. Read more
Worst ever!! Customer service was awful. No basic etiquettes. Shop was untidy. Staff had an awkward behavior and was out of... control. I don't recommend this Branch to anyone. Read more