Reviews for McDonald's in Tampa, FL
I have worked in so many fast food places and I also do reviews on Fast Food Places and this by far have been the worst I have... only been here 2-3 times , Ke-KE , KI-KI which isn't even her real name is very disrespectful, I was at the drive through thismorning " she yell who holding up my drive through and even the cashiers look and eyes went wide and it's not what was said buthow it was said " as if the customer was a inconvenience. I spend my hard earned money there rathe it's 10-20 dollars customerscome first and if you don't have good customer service skills it will never be good . I even called back to the McDonald's andetc and asked who was that and wanted to speak with the manager she stated it was her and she was just trying to see why herdrive through was held up I didn't get no apology she was rude and also hung up when I wasn't done talking yet managers likethis should not work in a fast food place a detail letter will be sent over to corporate for her at least to get coached or themto do whatever they need to do . Read more
Probably won?t come back here. Never asked what kind of sauce I want with my nuggets. Gave me sauce that I don?t like. When I... got my drink it wasn?t right and told them about it the guy got frustrated about it and told me to go park. Read more
UPDATE: MS. KEKE IS TRULY THE TYPE OF CUSTOMER SERVICE MANAGER THAT YOU WANT AT ALL OF YOUR LOCATIONS. SHE IS ALWAYS SUCH A VIBE... AND GOOD ENERGY. TRULY A GEM AND AN ASSET TO YOUR RESTRAUNT. PEOPLE LIKE HER ARE THE REASON PEOPLE KEEP COMING BACK TO YOURRESTAURANTS. This caspers restaurant is amazing. Gregory the manager been with McDonald's for 16 years. That man deserves agold metal for customer service and quality of food. Truly was having a horrible day at work and he turn my entire day around. Ireally wanted some fresh nuggets. The food was perfect. Honestly you don't get this kind of service and level of appreciationanywhere else. This is honesty my new favorite McDonald's. Truly if you are in the area stop by for an amazing quick meal.Truly appreciate you Gregory. Be well and take care everyone. Someone like him deserves a hefty donation and a bank loan to openhis own store. If I had millions I'd be right there paying it forward to that man. Read more
I went here at around 2:30 pm to order the big chicken nugget and fries bundle. I forgot to ask for 2 other sauce flavors so I... went back through the drive-thru line to ask them if I can get the sauces by itself since they already gave me the food. Thethree ladies here provided amazing service. Stay safe this hurricane season!! I would go to this specific McDonald?s locationagain because of their kindness. Read more
When yesterday August 7th 2022 around 1:30pm, don't bother coming here the staff were talking trash about customers in front of... them, myself included. My kids were hungry and we had been out and wanted lunch. This lady who seemed like she was in charge wassaying how she didn't understand why as the mother would take my children to McDonald's after church and shouldn't they havetheir lunch cooked and what wrong with these parents aka as mother. I was insulted A. we were not coming back from church. B.You don't pass judgment if your such a God given women C. Why are you judging me because you don't want to serve the customerswho pay to eat there and keep you employed. This lady should be fired for a. Being rude to customers. B. not wanting to servecustomers and C. Religious discrimination on me which is illegal and goes against my rights as person. We waited over 10minutes inside, I asked for sauces the lady serving ignored pointed to the drinks machine where there is no condiments and saidget your own I asked for mayonnaise and ketchup it was a to go order. This place needs new management, training, and stop trashtalking your customers. Read more
Terrible terrible terrible. Avoid this location at least for afternoons. The people working are rude. This guy curses about... customers. He also gets mad if you ask him to help with the kiosks. Employees arguing with each other. Sad. What?s more sad iswhat happened to employees being kind? Read more
Just got home from picking up food from this McDonald's on Dale Mabry and I open the bag to find the fries aren't even half way... filled. I called the store 4 times and it just rings till a answering service picks up. There was only 3 cars in line so theycan't say they were too busy to answer the phone. Read more
Out of my many fast food experiences , this McDonald?s location never disappoints! The food is always fresh and you always... arrive to a warm welcome . Keep up the good hospitality!! Read more