Reviews for Shell in Tehachapi, CA
My experience was as expected from any gas station.
Nice and clean store.
EXTREMELY RUDE! I was putting gas and went inside to go to the bathroom and the guy that was cleaning didn?t have any sign and... walk away so I assumed he was done and then he came back and he started YELLING at, he was yelling ?GET OUT GET OUT? and I wento the cashier to tell him and he didn?t do ANYTHING! Read more
Nice people, but not very clean. The bathrooms look like they have never been scrubbed or pressure washed.
Gas is about 40 to 50 cents more here than other places in the area. If you can drive off the freeway and go into town about a... mile away the prices are much better. Read more
I went in to ask politely to have the air turned on . The cashier was extremely rude to me. He stuck his hand in my face... basically. To ask for a dollar for to use the air. He proceeded with a attitude because i wasn't understanding what hewanted. He didn't say anything to me but sticking his hand out asking in motion for money . If he would explain to me aboutthe needing money for air i would've been so upset. He definitely need to work on his customer skills and not treat people like garbage. Read more
Bathroom was a little dirty but a nice place to stop.
The station itself is in a nice enough location on its own with enough parking off to the side for trailer or RV. The windshield... sponge and wiper fluid was dirty and brown. But the main reason for such a bad review was I had to go in to use my credit cardas the outside pump would not let me use my card. Upon entering the staff member charged my card $100 when I had only asked for$70. I don't typically look at my receipt immediately so thankfully the pump showed me prepaid $100 and when it stopped early Ihad to go back in to get my refund. They continue to try and charge me more when I was asking for my refund/amount not used fromthe $100. Two people had to help me who are not my initial staff member and it took a while for them to understand my English towhat I was needing. Finally one of them tried to give me cash and the other finally respected my wishes and adjusted my creditcard. I have been watching my card each day and finally after 4 days It appears the chard was adjusted. This was unsettling forthat long and will not be using that gas station again! Read more