Reviews for Sonic Drive-In in Terre Haute, IN
I should really read reviews before going places, food was cold and burnt not sure how you manage that also missing items from... my order had to drive all the way back to replace, manager couldn?t even be bothered to apologize for the inconvenience. Ireceive the pre placement even less in the replacement than the first time food still burnt and staff has an attitude problem IWILL NOT be back Read more
I've been here several times. Decent food, but there's only about a 60% chance they'll get your order right.
I don?t usually do this , if they mess up your order they said to fix it they would need a receipt. Knowing they didn?t even... give us a receipt so they don?t have to replace the food we paid for Read more
The food is ok, but the service is just not up to par. I regularly experience exceptionally long waits in the drive thru for an... order of one pretzel. If my child didn't regularly want something from here I would not patronize this business. Read more
Ordered door dash as no one in my family could go out. Our order was incomplete when we received it. We were missing a sandwich.... We called the location and they were unwilling to make any arrangements to deliver our sandwich. I'm convinced that thediligence and accuracy of these employees is greatly lacking. Don't count on them for supper. This is not the first time that wehave identified incompetence here. Read more
I'm normally not the type of person to leave a negative review, but the customer service was definitely lacking. I get you guys... are short staffed, but don't take it out on your customers by being standoff-ish and rude. The young lady that took my paymentand gave me the food was one of two employees that I interacted with and she was standoff-ish to the point she seemed annoyed Ieven chose the restaurant in the first place. The gentleman that took my order was worse and was blatantly annoyed and it showedplain as day in his tone of voice. On the matter of food, it was nothing to write home about. The tots were good and fresh. Thechicken bites had very little sauce, not sure if it was a policy change or just line rushing to get it out, but all in allmediocre at best. This is the fourth sonic location in the country I've gone to (none are local to me unless I want to drive45mins, but I've gone to two in Missouri and now two here in Indiana due to how often I travel long distance for work) and thislocation by far is the worst that I have tried out of them all. Prior to this visit I've gotten amazing customer service andgreat food every single time from each restaurant. First and definitely last time going to this one, especially since there areat least 6 other food options all within eyeshot of the location, two of which I have had amazing customer service at. TL;DR Iget you're stressed because you aren't paid enough and are short staffed, but even a fake smile for the sake of customer servicewill definitely go a long way in getting return visitors. Good luck -V Read more
I feel like the "Where's the beef" lady when it comes to their Philly. Definitely not worth $4. The new cookie dough blast had... a very small scoop. Not worth the money to return. Read more
Sat at the drive through for 10 minutes saw our drinks sitting on the counter. She took our order and our drinks sat for another... 5 minutes while she made over people's drinks. We ordered a slushie and ice cream mind you Read more