Reviews for Sonic Drive-In in Texas City, TX
Food was very good but...when I was there 3 employees were on break?? and were sitting at tables outside. We pressed red button... to order, but no one took our order. After 10, yes,TEN, minutes we got into the drive Tru line and waited an additional 12minutes. Looked like 1 or 2 people were left inside to prepare the orders. I understand employee shortages and breaks arerequired, but maby they need to schedule breaks better. Read more
Ordered through the app a large Dr. Pepper with real cherry, large sweet tea and large root beer. Finally got to the window... after about 15-20 mins and was given 2 large drinks and told the root beer wasn't working and wasn't sure how long it would taketo fix it. Was asked to please pull up and they would bring it out when it was ready, did not ask if we would like to changedrinks. It was corrected as well as the Dr. Pepper that was not Dr. Pepper with cherry. Found out after we left that the sweettea was not sweet tea, not sure what it was maybe Pepsi or something but not sweet tea. We may have been given the wrong order. Read more
I have grown up with sonic chili cheese coney, but this is my absolutely worst experience with it. First I noticed that they... used a slice of cheese, I was like I can live with that, it's how I do coney islands at home. But I can't live with, it wassoggy on the bottom, like they didn't let the dog dry before putting it in the bun. Immediately threw it out, never going tothis sonic again Read more
We sat out front and hit the button to place our order. Waited 5-7 minutes and no response. A waitress came out to deliver... another order so we asked her if the button was working. She said, ?the drive through takes the next order first? and walksaway. We waited another 5-7 minutes and still no response so we left Read more
So let me just say this the manager the black chick with the Afro had a whole attitude tonight!!!! I stated that I think the... churro shake is 1.48 and not 3.99 oh she didn?t even want to come to the window just to talk to me then went outside to tell hercoworkers what I was saying then had the gm there and he said oh she is upset cause she has been here all day! Man what??? Sothat makes it right! I won?t go back to the location poor customer service Read more
The owner of this location might want to make some surprise visits. Today was the worst experience I've ever had at a Sonic.... Outside speaker wasn't working correctly or the girl inside didn't know what she was doing. Politely brought it to her attentionand she wanted to argue with me. Probably because I'm white. The young boy at the window looked like he was high and looked likehe was miserable. Is that the way you want your customers treated ? Back to Burger King I'll go. Their employees act like theyenjoy their jobs. Read more
Went July 4th, I and about ten other cars left because of no service. Today, waited about twenty minutes to get just one drink.... Did not receive a receipt which to me implied they pocketed the money. What happened? I USED to enjoy the food and the service.NOT ANYMORE. Read more
Clean and friendly. Always busy in the morning. The staff handle the work load quite well. I prefer this sonic to the rest in... the area. Update: I guess I can add this one into the mix with the others. Suggestions for the employees. Add a bit more waterto the chili and turn the warmer down. They forgot our burger but were quick to refund it. Read more