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Reviews for Chipotle Mexican Grill in The Bronx, NY

Teresa Bautista 1 year ago
1

I have ate at many chipotle and never had a problem. But this chipotle is by far the worst chipotle ever. If I can give this... place 0 stars I would. The rice was hard not only was it hard but it was also cold. The beans, the chicken and the steak wasalso cold. The guacamole and the pico de Gallo looks like it?s been there all day, not fresh at all. They ran out of sour creamand instead of getting more like I?ve seen at other chipotle they try to give the very last bit. The manager or whoever the guystanding there was instead of helping out by getting fresh food because they were running out of things he was there laughingand joking around with some of the other staff. Read more

Thiona Otej 1 year ago
1

In this chipotle location they?re always missing something and the protein is ALWAYS salty like honestly all the meat tastes... like pure salt , a bunch of bratty teenagers working here that don?t know how to treat customers attitude always on 100. Thefood portions they serve are so little like I Don?t understand how i?m here paying 50 dollars for 2 bowls that are practicallyempty. Stick to the chipotle on 238th. ( teenage employees are not the problem it?s their attitude). Also never order online Read more

Jeffrey W 1 year ago
5

I had a good experience here. They were actually open during their posted hours, which is a HUGE step up from the location on... 238th! Read more

Carlos and Larizsa Feliz 1 year ago
1

My wife and I are huge fans of chipotle and we have never ever in over 10 years had any issues. Yet, this locations has really... disappointed us. I felt I was back in time during the Great Depression when everything was rationalized. The rice, the meat,the vegetables, I mean everything. If they could count the grains of rice I think they would have. What made this sourexperience even worse was that the rice was cold, the barbacoa and chicken were both cold. We are still hungry. How can themeats and rice be cold on a Saturday at 6pm, when it?s dinner time for most of us? I felt I wasted my money on thismeal. Furthermore, the employees are very rude. They need additional training on customer service and how to cook thefood. It?s against NYS health code to serve food once it has become cold. Read more

Griselina Pena 1 year ago
1

I truly don't understand how this business is still running, they forgot my guac for bowl and I told them about it and he had to... make a new bowl which took more time. They were late on making my food and the customer service was just really ABSURD!!! Andthis took 20min for a burrito bowl Read more

Glo D 1 year ago
1

This is the 3rd time I have been to this chipotle and its always something. There are never enough ingredients, what they have... isn?t fresh. Guacamole is always brown. I went today for a salad and the lettuce was frozen, and thats what they were going toserve me frozen lettuce, I asked the server is the lettuce frozen? He said yes we have to keep it in the freezer. I told theserver no thank you. Read more

Boss 1 year ago
1

Horrible! Horrible! Avoid at all cost! If I can give it negative stars, I would. They finally opened after almost a year of... construction. The employees are very rude. They need additional training on customer service and to make the food. We orderedour food, and they were low on steak and toppings, but put the last scraps on our burritos instead of getting more fresh food. They didn't put a full serving, just what was left in the metal container and it was grease and dried up scraps. When we askedif they can get some fresh food, the gave a dirty look and said no. "No more". It was 12pm! When we bit into the burritos, therice was dry too. The Chips were stale. Everything was disgusting and unedible. Worst service, and food ever for thischain. We have eaten at many Chipotles. Shame, they just opened and had months to prepare. Small indoor dining area. No parkingavailable. Read more

Al P. 1 year ago
1

Missing items on both of my orders, but yet charged me for it and listed it as if it were added to the food.