Reviews for Dunkin' in The Bronx, NY
Their drinks are so nasty. They need to put people in here that knows what they doing. I go to any other dunkin and the lattes... are lattes, come to this dunkin and it's nothing but milk. Asked to get it fixed and all they did was throw cold coffee ontop ofmy whipped cream. So now my latte is nasty and have no whipped cream on it. The only reason I'm leaving a review is because thisis everytime I come to this dunkin and it's annoying. Read more
Edit: 10/30/22 I will no longer be coming here because of the Indian manager at the counter who refused to even let me pay for... a cup of whip cream for my doggo when I usually get it free, not looking for free though. It's a shame because this was my gotoo as you can see below. Weekday crew is amazing... Hands down my favorite Dunkin in NYC especially because I live around thecorner from it! They always take care of my doggo who literally sees this Dunkin from across the street so he knows he's aboutto get that puppuccino!!! ????????????I always order on the app so it's made when I get there because the possibility of themmaking it incorrectly is slimmer vs ordering it in person due to the fact that your choices are on a piece of paper so there isno miss communication.???????????? Read more
The donuts were the typical dunkin donuts. I was told to wait by the cashier for quite a while before she attended me and the... place was already quiet. Read more
It's a hit or miss with this location. Prior to the pandemic and when Brenda was Manager, I never had a problem. Now? Oh boy. I... order through the app for pickup at this location because it is close to my office. Staff clearly does not read the incomingorders. I literally order the same Coffee every time I place an order (2 or 3 times a week) and 90% of the time, it's wrong. Iam going to fall back and stop ordering at all. Read more
I didn't actually go inside but the wife and kids went in for ice cream. I wanted a strawberry milkshake and the Baskin Robins... didn't have strawberry ice cream...ok, I said bring me a vanilla shake. Baskin Robins said they didn't vanilla ice cream. Iasked for a refund and they didn't know how to issue a refund. Eventually they gave us cash back but didn't add the taxes in. Read more
Had a very unpleasant experience at this location on 6/5/2022 around 12pm. The cashier was nodding off I asked him to remake my... drink because I wanted more ice and my drink sweeter. Instead of him remaking it he added ice and syrup and use the barista'sspoon to mix my drink. Gross that same spoon will be used to mix other drinks. And the food was nasty. Won?t be returning. Read more
1. They never have oatmilk and they sub it for almond milk which I can taste the difference and I'll ask did you put it in,... they'll admit to subbing the milk but they clearly had no intention of telling me they subbed it. If you have any allergy andorder drinks from here, be cautious cause they don't follow the instructions for preparing things 2. They refused to give me myorder because THEY "couldn't find" my drink tickets. I had proof of purchase on my phone from the mobile app, with date, timeand order. But nope, I had to argue and fight to get my drinks. And then SUDDENLY they find the tickets and can make my drink.The whole team was very rude and disrespectful the whole time. If I showed my proof of payment, I deserve what I paid for. Thefact I had to argue for it makes me feel like this store is running a scam. 3. I have only observed this once (as I usually gothrough the drive thru), but staff behind the counter handling donuts without gloves. If you go inside to order, make sure theirwearing gloves and don't be afraid to remind them to wear them if they forget. Read more
Horrible person working she doesn?t hear properly what you ordering so make sure she gets correctly what you ordering