Reviews for Popeyes Louisiana Kitchen in The Colony, TX
I will never in life return to this popeyes. Corporate really needs to shut this location down the service was just horrible and... on top of that me and my friend got food poisoning. I highly recommend you do NOT waste your time and money going to thislocation Read more
Good in taste but not crispy... Too oily this time
August 30, Kids split between Popeyes and KFC ,Chose Popeyes for the Distance, driving into the parking lot onto the... Drive-Through. Where you can only See the whatever Specials adds ONLY on the side windows. { We usually get the chicken onlyDeal. None on the Side ,,Ok then ,,Non special on Chicken only today. I ordered 8 pieces . for a list price of around 19-20.The person couldn't or acted like he couldn't hear or Understand. { Mix Mild/Original } .. So he said : Drive to the window! HeNOW,, See who's his customer (with accent????????). He confirmed the order. asked me to pull ahead until they get the orderready!! Then he brought out the order.. ??NOW,, Driving out the drive thru,, I could see the front Windows Where's a Special add11 pieces for some $$$14-15$$$. I got that feeling of cheated, Stupid, Taking advantage of ????????????????,[ *My experience asan X owner of Pizza Parlor, First thing first Suggesting to Customers your Specials.* KFC offered me senior C. Discount. Without asking. ]. I went inside,, asked him Sir; You have special, Why didn't you tell me ?? Replied with smirky face;????????????You asked for it. I gave you what you asked for . You know! People ask for what they want ????????????. ME; really!People just want to pay 4$ MORE and get 3 pieces LESS !!?? Him; again, people do what they want. Conclusion; I felt the guyasked me to drive to the window then confirmed what he knew is Shameful deal. If I was a person of interest Will Suggest theSpecial as he should ( in my book of customers service ). I thought about PLAYING HIS GAME saying; Take them and give me mymoney back , Then Order the special. BUT I decided NOT to let him pull down to his swam . and to go to this Location at H. way121 in The Colony,, ever again. Read more
I ordered online to pick up but they closed the door forcing me to go to drive through. What's the point of ordered pick up?... Not understandable at all I recently tried here and still they have no idea what they do. And the fried chicken tasted like ithad been there for long time. It was too dry hard to eat. I hope their upper management comes and check how they tarnish theirbrand. Read more
Laughable. This place is a joke. Tenders are different sizes and charged 11 bucks for a meal that looks smaller than a kids... meal. Service was ridiculous. I can?t believe I used the term service in this review because there wasn?t any. How does anindividual keep their job if this is the product they are putting out. Also flies were really bad in the dining room. Read more
I can easily see why this location has a 3 star rating. The people are mean. I walked into the store I wanted a kids meal. The... kids meal only come with a leg or tender. I wanted a wing. The cashier said, "NO!" I asked her why I always substitute the legfor a wing no problem. She went asked the Manager she said,"No." I thought you guys was in business to make money yet you tellthe customer no when you could have simply up charged from a leg to wing which is not that much in price difference. Iunderstand how you tell a customer "NO." Read more
This service is HORRIBLE! They have you wait in the drive thru for over 20 minutes just to finally answer and say they are out... of half the items they offer. Definitely don?t go for lunch you will miss your entire lunch hour. Guy at the window wasflamboyant and rude Read more
The cusromer service is very racist the latina lady was taking order she call me wey in Spanish thinking a don't understand and... after I respond back she say to me the I need to speak Inglis before I want to order something then I left with out order myfood and I say I will report the bad service and she scream to the windo go the heal I never go back to the place again and I'mhoping someone from corporate contact me Read more