Reviews for Wendy's in Theodore, AL
Much better service 11/11/22 No fries no potatoes and literally worst service and waiting in line forever. Completely... ridiculous ???? do better. This is a money making spot. Feel sorry for the truck drivers Asked to swap fries for nuggets saidno and manager was very unprofessional said she can't do that. 6/26/22 @4:15 Read more
Honestly just sad? Grown adults can?t properly make fries or a sandwich The only thing that was good was the Frosty?s and the... soda Read more
This is the worst food I've ever gotten here!!! I can usually count on fresh food at my local Wendy's.. NOT TODAY!! BURGER IS... BURNT AND THESE FRIES ???? seriously Wendy's?? I'm terribly disappointed Read more
There were only 4 employees working but they were very organized and clean. The fry cook kept the nuggets and fries coming in... his own methodical way. I actually overheard one of the ladies telling the other to stay out of his work space just call whatyou need...oop????..yes ma'am and sir keep the order going???? I ordered a plain baked potato, I got a bacon-cheddar potato. Wehad already left so I couldn't change it but it must have been God because that was the best baked potato I have ever had.Piping hot with melted/shredded cheese. It was Divine Deliciousness! My only complaint was although the fries were steadilybeing made, my husband's were not hot so he trashed them but the rest (spicy chicken, burger, nuggets, baked potato) was onpoint. Thank y'all for a pleasant experience!! God Bless!???? Read more
JOVAN IS A TERRIBLE STORE MANAGER. She is rude and does not care what the mobile app says is available at her store. She says... they don't take the mobile deals here and that i have to pay full price for the food. Then on top of it she is condescending andunapologetic without a care in the world. Sad that she had the position she has. Not coming here again. Seems like the rest ofthe reviews also have issues with this manager and I use that word loosely... Read more
Employees fired for being on their cell phones. Slow and rude service. ABSOLUTELY filthy. Service is slow. Place is filthy.... Staff is absolutely lazy they move like their feet are in mud. The entire staff should be fired and start over Read more
The food's taste was OK. The delay was understandable due to few people on the shift. BUT... the manager didn't care that the... tables were not clean and the floor was looking like after a war. I totally agree customers should behave and make not such amess. Yet, since that education was missing from the previous customers, an employee supposed to clean it like new. We talkabout a place where people can dine-in therefore it should be cleaned and disinfected which was none! No napkins anywhere, youhave to ask for them. Also, the receipt was so faded that even they couldn't read my order number. But no one cared to changethe cashier register's ink cartridge. So everyone had the same issue. Wendy's used to be a good place to eat. This location isthe opposite. If you can find something else, please go there! I beg you, for your own safety and sake. Read more
The least you could do is communicate to corporate that you are short staffed or whatever the case may be. That way it can... reflect closed online and people won?t drive 25 mins up the road only to pull up to a trash can blocking the drive thru. I?msure this isn?t protocol! Do better. Read more