Reviews for Grayslake/Gurnee - Lou Malnati's Pizzeria in Third Lake, IL

On three separate occasions our pizza was overcooked, i.e. crust was too hard and the pizza was dry. On one of the three... overcooked pizzasa, there were burnt or charred marks on the tomato sauce and yet they still served the pizza, which wasdiscovered after we got home. The pizza is good (it's the Lou), but the service needs work. Read more

Second week.. Not what ordered. Wrong toppings again. Food is great, phone orders suck. Have them read back what you ordered;... wait I did that. Enough said, check food if yo can when they arrive. Read more

We have been ordering from this Lou?s location for at least a few years now and have always had a great experience. Today there... was a minor mix up with our order and they were extremely accommodating and wanted to make things right. I appreciated it somuch! You guys are awesome! Read more

I've had Lou's many times and all I can say about the pizza here is "BLAND". There was something missing in my medium deep dish... sausage and mushroom pizza. Sauce was bland, sausage was bland and there was no buttery goodness in their buttercrust. Off nightin the kitchen? Who knows? It definitely wouldn't be my choice to make an impression on someone who's never had Chicago deepdish. Read more

I have celiac and I wasn't sure I would get to try a Chicago style deep dish pizza but Lou's delivered! Overall it was very good... and the crust was dense but held up unlike other GF crusts. I would definitely eat here again Read more

Always delicious Pizza! Awesome that they have curbside pickup at your vehicle as you pull up. No need to go inside ????????????

Picture of half the pizza because, well, we devoured the other half. We ordered a sausage and mushroom deep dish and all I have... to say is WOW. This location has definitely exceeded my expectations for a Lou?s pizza. The staff member was super friendlyduring my drive up order, the staff actually followed instructions when I marked easy sausage and leave pizza uncut, and thepizza itself was phenomenal! Will definitely be returning time and time again. Read more

COVID safe. Ordered online for curb side pickup. Ordering was really easy. Food was ready when promised. Pizza is classic... Chicago style deep dish, very cheesy and chunky sauce. Pizzas were very good. Also ordered buffalo wings. The buffalo wingswere some of the better ones that I have had. A bit crispy and not oversauced. The ranch was very creamy and fresh. Curb sidepick-up was easy and friendly. Read more