Reviews for McDonald's in Thornhill, ON
Everyone there needs to be wearing a hearing aid. They always F up my order, and if I don't check then things will surely be... missing. The presentation is horrible and new people are hired on a daily. Read more
Very busy when we visit. Location is great. Lots of parking. Great place for the family. It has play place. Service is good.... Washroom run out of tissue when I used it. It also has drive thru which is fast very busy during rush hour. Close to the malland lots of shops in the plaza. Read more
This McDonalds is clean and often adds extra decor which is fun and colourful, but the service is often quite slow, especially... if you are in the restaurant or use the curbside option. It seems that all they care about is the drive thru customers. I'vewaited over 15 minutes for a single meal when my order was either first or second on the order screen in the store.Additionally, on more than one occasion, the drink I ordered didn't work correctly. There was no sign to say that drink was outand I ended up with soda water instead of sprite. Read more
Incredibly bad. Whoever owns this location should be stripped of their franchise. Garbage was piled high and wasn't tended to... until the complaints came in. A few selections of soda had run dry, the soda section was completely filthy and the napkindispensers were empty. Read more
This is probably the cleanest and most customer service driven McDonald?s I?ve ever been in. Food quality was great and quick.... Highly recommend stopping in for your McDonald?s kick. Read more
Polite efficient service at this location. Food was served hot and fresh. Double cheeseburger hold the bun add two tomato... slices and you've got the perfect gluten-free lunch for a Celiac like me. Read more
I visit this location quite often as it's near me, almost always drive through for me. Usually it's pretty good, but tonight I... ordered a quarter pounder combo with large fries and the "large fries" I got was the saddest looking large fries I've ever seen.It's so sad it might be less than the normal medium size one. I don't understand this, how hard is it to fill up this fries box,isn't there a tool to help you fill the fries up? Another issue I had with this order in particular was that when the coke washanded to me, there was coke spilled all over the outside of the cup (large amounts of visible drops and lines of coke on theoutside all the way down to the bottom rim). Like there's no way I am putting that into my cup holder, I had to get a tissue andwipe it down cause there was quite a lot of coke on the sides... Same question here, the sodas are filled automatically by amachine to the correct levels, as long as the employee handles the cup properly it shouldn't spill like that... Read more
First time visiting this McDonald's location. I visited this place during lunch hour (close to 1pm) and it was pretty busy.... Service was reasonably fast since my order was simple. In my opinion this place needs to be kept clean as possible as often aspossible. Reason being the garbage bins was nearly full and some tables needed to be cleaned up. Food quality was okay with whatI ordered. Based on my experience on this visit I would visit this McDonald's location if I'm in the area Read more