Reviews for Chipotle Mexican Grill in Thousand Oaks, CA

This location is constantly behind on prepping food items or just out of stock in general. You wanna come here for dinner? Good... luck trying to get anything besides corn and lettuce. Last 3 times I came here they have empty bins of their food items whenthere is a huge line. And when you ask if they have anymore of a certain item, they act like it's a huge task to fill it up.Some of the employees have a major attitude too. Love the food here. It's just annoying to have a majority of items constantlyout of stock or not prepped. Read more

I think I'm finally done with this Chipotle. Its 6pm and they are out of beans and guacamole. They are always out of so many... things and they never have any replacements or back ups. They just tell you they don't have any. The other day my son got asteak burrito and they literally put 3 little slices and that's it, that was ok with them to make a burrito like that and chargefor a steak burrito. I'm just done. Too bad my kids really liked them. Read more

This Chipotle is terrible. We have been going here almost on a weekly basis for years. Lately they are always out of something.... Tonight they were out of tortillas so they couldn?t make burritos. How do you run out of tortillas?!?! Burritos are your mainmenu item! Read more

Great food for a fast lunch. Nice staff. They just need to work a little bit on the hygiene of the place.

This is by far the worst chipotle I've been to, unfortunately closest to my house so I have been multiple times hoping they will... be better. First few trips no chips no apologies by anybody there. This time I order via app, get there to pick up to beinformed they are out of tortillas...how the hell do you run out of the main item...so they replace it with tacos, not the samecost and no offer of refund. Get home and the order is incomplete. Call the store and no answer. Worst run Chipotle, wouldrather drive to a different location further away then return here. Read more

Changing 4 stars to 2 star rating. I have ordered few Sofritas Bowls with white, brown rice, corn, veggies, black beans,... Sofritas and lettuce. I wonder why did I get the meat pieces in the veg Sofritas bowl. I don?t recommend this store forvegetarians. Read more

As someone who worked there, I confirm all of your comments. Working there with the manager on duty is bad and makes the... restaurant worse. What you have seen or experience, is not just once, is every day. And careful with the food, you don't know ifthey washed the veggies properly or if they even wash them ????????. Specially when it's about online orders, manager don't careabout it and blames it on the employees, just in case if you wondered why NP chipotle takes so long with your orders, usuallythey make them when people is already mad, is not the employees fault, it's the Manager's. It's what happens when a kids is incharge of more kids. Read more

This place gets a 1 ???? just because of friendly staff, & but that's it. 2 hours later my stomach still feels like a painful... knot. . Trash is on the tables. And the food is DISGUSTING.... 27.00 DOWN THE DRAIN. This steak was disgusting it was chewylike a and fat & gristle all through. The rice wasn't cooked the chicken was cold.. no flavor. I thought with that name therewould be flavor. ???? Read more