Reviews for Tim Hortons in Thunder Bay, ON

Multiple times Now I?ve ordered something and paid and then they tell me after I?ve been waiting for 5-10 minutes that they are... out and I have to go through the hassle of a refund. The new guy there is very slow at doing simple tasks. Worst Tim?s in tbayhands down Read more

This is the worst tims in the city by far. Refuse to make food for people all the time even though they dont close for two... hours. Orders are messed up often and the staff are rude. Read more

Nice people , quick service

The food I received was too bad. I ordered crispy chicken wrap and the crispy chicken was like too oil and it was disgusting.

Was "helped" today by Lyndyn(sadly a very poor staff supervisor) who forgot half our order and when we asked for it she was very... rude and huffy about fixing her mistakes. If shes the supervisor I feel bad for the employees there. If you hate people so muchLyndyn go get a different job. Read more

Was in line behind a customer who placed his order, the lady behind the counter was very rude and could tell that she was... getting impatient...she got so frustrated rolled her eyes sighing at the customer. Service industry is all about giving thebest to whoever comes to you. I am very dissapointed...this is unacceptable! If you dont like working with people, find anotherjob. Read more

You guys should really stop talking about your personal lives. It's very inappropriate from a customer point of view. I work in... retail myself. When a customer comes into my shop, I do not talk about my personal life while they are right infont of me. Thisshould be reviewed. I dont want to hear what you did at the bar on the weekend. I do like the food and the drinks. You do a goodjob. But this should be reviewed. Read more

Always out of products. Rude customer service. I've been willing to give this location slack due to the fact it is in a mall.... But today was the last straw. I went to order a medium icecap to be told that they had no medium cups left and that I could geta larger or a small. Besides the fact that I saw there was medium cups (I'm not blind) I ordered a large. Only for her not tomix the drink correctly and leave alot of syrup on the bottom of the cup. Read more