Reviews for Arby's in Toledo, OH
They have gone down hill been there 3 different times between 5pm and 7pm and they are always out of roast beef!!! Called next... day to speak to a manager and was not surprised about it was very rude. Will drive out of my way to another location beforereturning to this one. Read more
I ordered a beef and cheddar classic, no cheddar on my sandwich and no Arby's sauce. It was just sliced roast beef on a plain... bun. They were NOT busy, there was one car at the window and I had to wait over 7 minutes just to have them take my order. Thecar in front of me and myself were the only two cars in the drive through. This Arby's used to be the very best at customerservice, your order was always correct and quality was the second to none. I am so disappointed.... Read more
The line was long, and the woman who took my order missed an item and was rude about it when asked at the window for the item,... would not let me purchase the item with her and insisted i sit in the long line over again for my one item. But when I wentinside to place another order for that item the manager came over to help, was extremely kind and caring, and gave me my singleitem order for free because of the inconvenience. The manager definitely saved the day! Read more
Mainly teenagers working there. Hot Cheeto girl answering the phone , got an attitude when I asked if they were open when 90% of... this time this location is closed due to no employees. I decided to still go and get a meal, the fries were fresh and deliciousbut the two sandwiches I got were not fresh at all, as if they were just sitting under a food warmer for a long period of time. Read more
Well the only good thing I can say are the fries were perfect. Place was a mess. Ordered 2 chicken sandwiches and I got 2... chicken tenders thrown on a peace of bread, and missing the cheese in both. Won't be coming back anytime soon. Read more
I waited in line for 30 mins for my food. They for got my cheese sauce and mozzarella sticks, so I had to go in. Then i get all... the way home and I have the wrong sandwiches. I call and the manger has me come back and they remake my sandwiches. I get homeand the turkey club I ordered originally has no turkey on it. I tried calling them back but no answer. This isn't like thisArby's to mess up like this. I'm hoping this was just a bad day. Read more
Definite hasty choice. I went to this location because my daughters wanted to grab a bite to eat before they arrived at their... destination. I was completely dissatisfied with the service. From the young lady taking my order while laughing and speakingto one of her coworkers to the COLD FOOD. The young lady who took my money was fine, but everything else completely horrible. in the words of my daughter, "The fries tasted like they had been in the car for two summers." They were cold and salty. Thesandwiches were also cold and for the prices they charge, EVERYTHING should have been TOP TIER. Perhaps the service is betterduring the day (lunchtime, maybe), but this evening, it was terrible. This is not the first time I have been to this locationand experienced this. I thought perhaps it would be different if given a second chance. So...if you really want Arby's and arewilling to drive a few extra minutes, drive to the one on Dussel. The service is always good, and the food is ALWAYS FRESH. Read more
This is one of the better Arby's locations in town. The staff is nice and they actually give you freshly made food