Reviews for Krispy Kreme in Toledo, OH
Love this place. So glad they brought it back to toledo. Doughnuts where old. Poor ghost guys taste so old. The pumpkin cake... was good Read more
Customer service here sucks. We missed hot donuts while waiting in the drive through, and we were the second car. Waited 25... minutes because who the hell knows what the car infront of us was getting. They have terrible service every single time we'vecome here. And we usually order just two originals which should take a minute to grab. But for some reason it always takes 5-6minutes to get cleared. Like why? Even when we've gone inside, workers are kind of standing around dragging for no reason. Theydon't tell you what they don't have until you start listing out every donut. Like why don't you just tell me what you do haveinstead of me going through every flavor for you to say we don't have that. They need to hire better staff. Read more
Sunday morning at approximately 830 am on Father's Day, and there wasn't a single glazed donut in the entire building. Really?... The number one requested donut, and you don't have any? Hmmmmmmmmm..... I only went here as my friend wanted to treat him andhis daughter to donuts on Father's Day. I don't eat them, as I don't care for them. The window attendant didn't seem to be toobothered by the lack of donuts, she was distant and disinterested. And they weren't cheap. We did settle for a dozenberry-glazed, as I guess that's all they had? We weren't given any suggestions. A shame. I hope this comment reaches thecorporate office. You might not notice a little consumer like me. But I am less than impressed, and wouldn't waste any of mymoney in your establishment or on any of your retail products. Ever! Read more
Once you've experienced a hot, fresh Krispy Kreme doughnut, you'll never forget it!! So glad they have a location fairly close... to home and was really excited when this shop opened up. Sign up on their website and you'll get emails telling you of theiroffers, limited flavors, as well as coupons, etc. You can order online for pickup which is nice and they are also a really greatsource for your fundraiser events. Read more
Edit: donuts were stale and cold. They couldn?t take credit card at the drive through and made us go in. It took over 2 minutes... to even take our order in the drive through, and no one was in front of us. Terrible terrible, go to speedway and get donutsfrom there if you want Krispy crème. Avoid this establishment at all costs. They will probably be fresher and have much betterservice at the gas station. Donuts are amazing, but the inside was filthy. Employees standing around talking to each other,but not working. Workers were rude, when I said thank you, they didn?t look at me. With these poor standards, it makes me wonderhow clean the food standards are. Read more
Update 2/13/2022: The staff situation has gone from bad to worst, now they are straight up rude, impatient and not making the... order right. The doughnuts were stale, cold and most of the local doughnuts taste better than these, now. Old review: While thedoughnuts are great when ever they are available, the availability itself is up for toss. The staff could be little morefriendly. Read more
I wish I could give 0 stars. Worst customer service so none of these bad reviews are lying. They could not get my order right an... Lord forbid them wanting to listen to you order. I love KK doughnuts but I can not come back to this location with thoseemployees working there. They were mad at each other after bein mad at us cause we hadta keep tellin them our order at thewindow because 3 of them couldn't comprehend 2 1/2 dozen of custard filled. It was insane! Read more
There was one of the staff was very rude and l believe that was the store manager. However, Joman one of the best professional... staff was very helpful and nice. Read more