Reviews for Great American Cookies in Tomball, TX

NEVER AGAIN! Tiff?s Treats is 1,000x better however I had a coupon I wanted to use at gac. Waked in and 3x female employees were... sitting on the floor behind the counter because they ?were bored?, I?m guessing it was a slow afternoon, one female ran to theback. Needless to say, the cookies and red velvet brownie was stale/old/crumbly. Thank God for the lady who allowed me to useher ID for military discount. Read more

This is my first review and I doubt this will be looked at. My wife went into the store after ordering a cookie cake online... today. She said it felt like she stepped back into high school. The employees were snickering about what she requested to bewritten on the cake and when she asked about the size of it they said well if you wanted a bigger one you should have selectedit on the website. It was on there but you selected the wrong one. She said she hasn't felt "mean-girled" in a while and thatthe employees there were very unprofessional. Next time we will either make our own cookie cake or take our business to Nestle. Read more

Worst experience I did a online order for a cookie cake. I went up there to pick it up they didn?t even make it and now they... have me waiting for 30 mins and they have someone making it that is not experience yet with making it. This is for a birthdayfor a 8 year old Read more

Great ice cream, but employees are pretty unprofessional. Rolling their eyes and showing that they are clearly annoyed when... large numbers of people walk in for them to serve. Why work here if you don't want to do your job? Read more

Fantastic Cookie Cakes and Ice Cream!!! The manager is so sweet and considerate and obviously a good example for the other... employees. Love visiting the store!!! Read more

The first pic what I ordered, the 2nd pic is what I got. I?m pretty sure my 5 yr old could have done a better mermaid. For $50... this is ridiculous. I?m just really speechless. This makes me question if I?ll ever order a cake from them again. Read more

I tried the cookies at this location and found them to be well prepared and the customer service was great. The location is... conveniently located in main entrance to the shopping center. The location is small but has indoor seating. The location alsohas ice cream selections that are flavorful and serves as a nice addition to the fresh baked cookies. I would recommend thislocation for them both. Read more

My son loves cookies and he loved coming here. The kids working here are polite and delightful. Very quick service with a smile.... My wife also got some ice cream, which was perfect as well. Great place! Read more