Reviews for Whataburger in Tomball, TX
Whatataquito is the best fast food breakfast around. This location has a very good night crew, who are patient and kind.
Girl taking orders in drive through was super rude and snapped at my girlfriend because she wasn?t read to take our order yet... I?m assuming. We canceled our order and still had to sit in line because there?s not a way around. Read more
Normally when I get my food it?s perfect but tonight was horrible. I ordered an apple pie didn?t get that. I asked for ketchup... didn?t get that. Ordered a #8 and got something else. Please teach your works how to listen instead of gossiping about otherstuff. Read more
I used to never have issues with this location, but lately, that has not been the case. Tonight, they forgot the 4 sauces I... ordered, which I noticed and they corrected. But when I got home I realized they didn?t give me the cinnamon bun and one of thepatty melts was missing a burger patty! I waited for 25 minutes in a line. Tried calling but no answer. I realize you are busybut I work in a restaurant as well and it?s not hard to make sure an order is correct. Read more
Place an order on the app overnight. Restaurant had about 5 employees, maybe 4 lobby orders, maybe 4 drive through orders. My... online order was forgotten about, said there would be another 20 minute wait, I'm sure it would be closer to 30. Employeeslooked clueless and moved very slow and unmotivated, I mean really slow, like they were on drugs, they were trying to grabchicken strips with tongs and were having a very difficult time picking up one, like using multiple quarters to pick up a prizewith a claw machine that kept slipping out the claw. They were that inept. I blame the management for hiring such a terribleovernight staff, every single one of them looked useless, they said they were not good at their jobs because they had only beenthere three months... three months... how long do you need to get good at running a fast food joint, it's three months, notthree weeks. And to cancel an app order, they told me I had to call customer service... it's fast food, for Christ's sake, notcomputer problem. If you can't cancel an app order normally you shouldn't have an app at all. I swear, once Chicago bought outWhataburger, the restaurant chain went to hell. Read more
The manager at this location could use some pointers on people skills. The most unfriendly person in a managerial fast food role... I've ever met. It doesn't hurt to smile, I promise. Also, if a customized item that other locations consistently make and havethe ability, then why is it only you telling me, "that's not what we do here?" ... and simply walking away. Then you hand me myorder with not even a word or a glimmer of a smile. Just be nice. It wouldn't kill ya! Won't return to this location. I'll drivedown to Magnolia where they are happy to smile and accommodate. Read more
Delicious for a overnight indulgence. Everything was fresh, even let me know they were waiting on fresh onions rings when I... pulled up to pick up my order. Entertainingly, they have some free loaders that like to hang out, who definitely receive sometreats from the satisfied customers. Read more
Service was 5 stars but the food wasn't all that great! I did a quick food run for family in the hospital and was not very happy... when I got back and gave the food to my family. Drinks were very flat. Fries were very soggy. The bread on both the Patty meltswere soggy. The gravy to the #13 meal was straight water. Read more