Reviews for Dunkin' in Toms River, NJ
Good Afternoon! I went to this Dunkin? Donuts I witnessed the manager female ?Brooke? reprimanding a employee female ?Madison?... yelling at her ?DOES THIS FEEL LIKE STEAMED MILK TO YOU?? and pouring the coffee in her hand. I think that is extremely wrongand embarrassing for your company. I don?t understand how a manager feels comfortable enough to dump coffee in a employee?shand. What if the milk was steamed and she burnt the young lady?s hand?! She looked extremely young, the poor girl looked likeshe was going to cry just because she made a drink the wrong way. This manager needs to be demoted or reprimanded. I willcontinue to complain until something is done about this. I will be a voice for a young girl who is being treated horribly by amanager. This is the incorrect way to reprimand a employee. Very unprofessiona Read more
Do ur self a favor and don?t spend ur money at this location. It?s cuz of this place I?ve turned away from D&D all together. 0... in customer service, try drink a large drink with a SMALL straw cuz that?s all u get and try asking for napkins they?re alwaysout. No wonder half the time only drive through is open cuz every hire doesn?t stay there too long. Read more
Interesting selections beyond donuts but I'm really unhappy that they discontinued my favorite hummus toast. I want that back... then they get five stars. Read more
I just went through the drive thru and the customer service was great. Everyone was so friendly and my coffee is perfect!
Employees at this store spend more time on their cell phones than they do helping customers sad to say you're going to be losing... mine in my family's business I've been here everyday for the last couple days and every time I walk in the door everybody's ontheir cell phone so I feel that you don't really want me as a customer Read more
Maybe don't let the girl, who was running the drive through at 7:30AM on 6/24/2022, shout her thoughts about the customer who's... order SHE screwed up because she couldn't be bothered to pay attention when they spoke during the order run the drivethru. Miss, maybe when the customer drives up to the window and politely asks the order to be corrected (which was done sowithout blaming ANYONE) you just keep quiet and be humble. Some people have no respect. Read more
I use to love working for this company. But I figured I would try another location. I got hired for this store. (I had my... own) and still needed to be trained and go Tru stupid videos. Then had to be babies around. ITS BEEN 4 WEEKSS AND ZERO PAYCHECK.I have contacted the "shift leaders and zero response. I would've never treated my employees that way. I contacted The BetterBusiness Bureau. So hopefully I can finally get paid. Read more
Service was slow when we were the only ones around. When it's raining they really need to be faster on the intercom and complete... transactions more quickly since there is no overhang and customers get soaked with the window down. Read more