Reviews for Osaka in Tooele, UT
I?ve always been able to look past the subpar service but honestly the sushi quality has significantly decreased that it?s not... worth it anymore. Between the lack of freshness, mushy rice and uneven slices (see the pictured Mexican crunch rolls), wecouldn?t finish what we ordered. Not to mention the sticky cups and complete lack of attention our table of two received fromthe servers as they mostly attended to the tables with a larger group. Which was odd because they appeared to be fully stuffed.Anyways, make the trek to the valley if you want decent service and sushi because Osaka ain?t it anymore. Read more
Quality and consistency of their food has gone downhill in recent years. Rolls have always been a bit homely-looking, but the... flavor of the oyakodon I had recently seemed like a newer, worse recipe. They seem to struggle with wait times lately. I waitedover 90 minutes to receive my ramen recently because they "had too many Doordarsh orders." By the time my food arrived my wifehad already finished her meal 20 minutes prior. The main draw of the place has always been the discount price on rolls, butthey've been adding more exceptions every day. If the wife didn't have fond memories of the place, I'd stop visiting at all. Read more
Love the food, it's so good. A little pricey but their soups are huge for the price. The only issue is normally the soup cooks... the egg but I know that in America they can't do that because our eggs are kinda not safe by world standards. So the egg waskinda chopped up in the soup. Good still. Read more
Buyer Beware. Not customer friendly. Added their own tip. Place was empty and we were scolded for not making a... reservation. They had us wait 20 minutes so the could seat us. We should have taken this as an omen and dined somewhere else. Food arrived quickly, and cold. Even the miso soup was ice cold. When the bill arrived, they tasted on their own $26 tip. I amnot opposed to tipping greater than 25% for a job well done, this was not that type of service we received today. When asked,they said ?oh, that is what we charge now.? I would say we were regulars, visiting once sometimes twice a week. I will never beback. Read more
There are so many choices of sushi here! We tried a rattlesnake roll as well as a new Vegas roll. Both were good. The teriyaki... and eel sauces for dipping are very good as well! Read more
This place is so bad that I have to review which I barely do. I guess this is the only sushi place in town, that?s why they... really don?t care about customer. 1. The small amount of fish that you can really taste anything. 2. The fishes taste so bad,that you can really feel it once you tongue taste it. 3. So you say you will not give MILITARY DISCOUNT, since I?m doing togo?Well played! 4. They?re doing 50% discount dine-in only for a reason: just worse and worse. I hope the town have somewhere elsego-to, I guess this will be my first and my last time. Btw, I will be getting refund for this kind of customer service whichdon?t care about customer service. Such a bad impression! Read more
A lovely little Sushi House in Tooele. I have been to this restaurant several times, by myself as well as in groups. I have... found the service to be prompt and cheerful. I am also picky eater, so sometimes I need to make adjustments to the roles. Inthese cases I have found that all of my requests have been met flawlessly. I find the sushi to be great and price just rightwith the 50% off deals. A good selection of rolls, nigeria, and sashimi, are offered on the 50% off menu daily; excludingholidays, and for dine-in only. For take out orders full price is required per role. Additional menu items,for people who do notenjoy sushi, are also available on the full menu. Also they have a good selection of alcoholic beverages, including delicioussake options. The atmosphere is enjoyable and the lighting good, though sometimes tables can get a little snug. If you enjoysushi and are in the area it's a fun treat to stop at Osaka. Read more
We used to love this place. The food is great, WHEN THEY ARE OPEN. They refused to seat us at 2pm when they don?t close until... 2:30pm. They recommended the take out option, but with sushi, it?s something that should be served fresh. This happened thenight before as well. They should have a sign up for customers that makes it clear you cannot be seated a half an hour beforeclosing. If they can accommodate a take out order, then food prep isn?t the problem. I?m so disappointed, I have always lovedtheir food, and menu selection. However the management doesn?t seem to care much for customer service or consistency. The hoursare posted, they should abide by them. We won?t be returning. Two times in two days is enough for me. **this is my personalopinion only. I?ve worked in many restaurants, we always sat guests during our business hours. I love the food, and always tryto support local business here. Unfortunately, if you want to have lunch between 2-5:30, this is not your place. There are otheroptions, not too far away, with set business hours and an open dining room set according to their posted hours. Read more