Reviews for Hotel Topeka At City Center in Topeka, KS
Liked the room size. Staff friendly. The issue is they are now pet friendly. The room directly across from us had a dog... running loose in room. Dog was scratching at door and barking from 9pm until 1 am when the owners came back to there room. Youcould hear owners saying oh did you missus. I can tell you yes he did as he barked for 4 hours. The hotel manager tried on twodifferent occasions to knock indoor to see if owners were there but they were out. Several people in our Hall complained as itwas definitely preventing people from sleeping. Bad night. Won?t go back if they continue to allow open pets spread outthroughout the hotel. Hate that as I have stayed in this hotel when visiting Topeka for the last 20 years. Read more
Beautiful facilities. Appears well maintained. Room was clean. Felt safe even though it didn?t appear to be in the best of... neighborhoods. Ply one complaint was there was no information on how to order room service. Other hotels I?ve been in haveoffered room service quick menus and this was not provided. I believe their website says room service available. This is just mebeing lazy and not calling for a menu or more info, but alas it?s why I didn?t take away any stars. Just more of a suggestion. Read more
Well kept property. Rooms are terrific, spacious and comfortable. Large bathroom. Carpet was actually clean! Hangers that are... not attached to the rod! ???? Only complaint, I bought the room from a 3rd party vendor like Travelocity, and the hotel chargedmy card $50 for "incidentals." I knew I would have none, and $50 is exorbitant! They assured me I'll get this back, but that'snot the point. If they wanted reassurance as to my card validity, they could have run it for $1.00, and I would have nocomplaint. I assume this does not happen when you pay the hotel directly for the room. Read more
The service was great, only 4 stars because of the wait. There was only one person checking people in/being a cashier. Had to... wait a really long time just to buy a few snacks. Other than that the hotelnwas beautiful, very spacious, and clean, smeltwonderful in the rooms! Read more
Positive: Location and check-in/out process is so quick and effficient. The front desk staff is 100% always friendly. Negative:... The last few rooms I stayed in were a bit dated and not real great quality (scratches/tears on the chairs, couches a bit wornand significant rust in the tub). Read more
The restaurant staff was great. The soap dispensers in the room were empty & only 1 wash cloth. The sink dispensers were... replaced but the pump was locked and we couldn't use soap at the sink. The room was clean. Minimal staff but most were verynice. Read more
They did not have my room ready on time, then they lost my reservation and tried to change the type of room that I had... ordered. The rooms were okay, but not anything special, especially for the price and hassle. The single bed room does not havea fridge. Read more
Key cards stopped working 4 different times. Breakfast is only 7-9a and is $12/person. It's not worth it. Cleaning service... knocked on our door when we had the DND sign on. Bar closes at 9p. Do not recommend unfortunately. Spend your money elsewhere.Especially with a free breakfast. Read more