Reviews for Chatime in Toronto, ON
their egg tart is bigger than it looks in the photo. and their staffs are nice
Never ever thought it would be necessary to have to leave a negative for Chatime!!! As an internationally recognized bubble tea... store, this Dundas location does not do the company justice. Starting off, the employees were extremely rude and lacking basiccustomer service skills. The Washroom and general floor is sticky and unkept, with garbage left in the corners. As well as thisstore in particular does NOT top off their drinks properly; I should not be receiving a drink with almost 1cm gap of air in mycup. Anyways, I am beyond disappointed, will not be visiting this location anymore and would not recommend to others. Read more
My friend and I were greeted my the friendliest staff :D We also really enjoyed the macarons (cookies n crème + earl grey) We... will definitely come back again!! Read more
I LOVE CHATTIME. But with what I?ve experienced last night was mind blowing. I normally get a great experience with Chattime. I... ordered a brown sugar and a slush. The lady said that they dont have a popping bobba anymore (this was at 9PM TWO HOURS beforethey close). ALSO, At the counter she asked if I want a bag (DID NOT MENTION THAT IT WILL COST ME since the UOFT location nevercharged me for one) I just said yes, and when I got my order she slammed my bobbas and didnt gave the bag. I then asked the bagnicely, and she responded ?YOU HAVE TO PAY FOR A BAG? I smiled and said ?Didnt you charged me one?? and suddenly she just turnedaround, grab a bag and throw it at me. If it weren?t for the plexiglass, I would have reported a harassment. I don?t what wasthe problem, I was nice the whole time, I even tipped. But I hope whatever the lady?s problem outside work setting remainsoutside of work too. Read more
Great ambience but bit chaotic inside because of small franchise, otherwise beautiful outlet.
Some drinks are better than others, it may take some a few tries to get the drink/sugar ratio right that you really enjoy since... there are so many options. I had the Thai milk tea with boba and it was fresh and delicious!! Read more
Great location near Yonge & Dundas Square, always busy and always fast when staffed during peak times. They have limited... capacity for people to go in so customers do have to line-up outside when it gets busy. This isn't their Chatime Innovation Barso there's more of their standard menu items and some successful popular items do get featured. Would recommend for a pitstop ifyou don't mind the wait and don't want to venture too far from Yonge & Dundas Square. The staff are all very nice and are quickto jump in for help to make orders. They're very fast especially during busy periods and are very proactive to keeping theiringredients cooked and in stock for less downtime on their beverages. There have not been a time where we had to wait too longfor the order. They also take Ritual app orders as well if you want to order ahead. Their dine-in area is closed during thepandemic times so it's mostly a grab and go type of store. Been here a few times and all our orders have been done correctly sofar. They do their sugar levels at 80% for the next tier down (compared to some other locations at 70-75%). My personalfavourites involve their Thai Milk Tea with Pearls (but I go for Sago cause it's not a common topping choice with 80% sugar asdefault, but even so it is still too sweet for me) and the Passionfruit Glow when the promotion comes back (Passionfruit + BloodOrange in a shimmery liquid). Tip: Staff do ask about beverage, toppings, sugar and ice as the default order process - so getit ready if you're not used to the format or is your first time there! Read more
Your typical bubble tea shop. With a variety of tried and true flavours, you will be satisfied. It's close to the subway, so... you can pop by, which I do. The service is excellent. Quick, professional, and friendly. Inside there is seating; it needed tobe clearer where to line and wait for your drink. Accessibility is very narrow, and there is a step to get in. Read more