Reviews for Chipotle Mexican Grill in Toronto, ON

I don't know why I keep giving this location another chance, as it's been continually disappointing. Lately, the service has... gone even more downhill. The people seem miserable, their service is unsanitary and the portions are small. They also seem tonot have a good grasp on the menu items. It seems like they aren't being trained well at all and I feel like this locationbrings down the Chipotle brand. Whoever is managing this place needs to do their job better. Read more

I recommend that this location is to revise the lighting store front, and food preparation area in front of customers. It did... not project the message, ?I am ready to take your orders, we are excited that you chose us for your meal?. Staff should engagecustomers who might be their first visit , and needing some interactions and explanations of how to choose Meats, and rest ofthe choices. lighting is passive, so is the staff. Judging the rest of reviews, this location did not get the proper supportfrom the brand office. Read more

Ordered from door dash. I regularly get the chicken burrito bowl. When my order arrived I started eating it and realized the... ordered contained no chicken. I don?t see how something like this could happen as the main ingredient is in the name? would notrecommend ordering from delivery apps from this location. Read more

The server was super nice, efficient and friendly. However, the portion sizes are insane. I was taken back when I saw one scoop... of the steak and even the rice portion seemed so little. I?ve been to many chipotles in the USA, so this was very different andupon reading the reviews it seems like a common occurrence here. I?ve never had to ask for extra meat because the amountchipotle gives is enough for me. Anyways, there was a huge que so didn?t wanna make a big deal but the owner of this franchiseShould really look into this issue as it?s the main complaint I?m seeing. Didn?t feel it was worth the $14. Read more

********* Warning for the vegetation******** Worst experience and service ever in Country. I ordered veggie chipotle bowl and... Found meat in it. as I don?t consume meat because of my religion and when I explain this to manager that he told me that sorryand from the next time just asked that you have religious issue with the meat so that we can take care of it. That was soo rudeand feels like they don?t care about their mistake or what they have done. They take it very lightly Read more

I will not recommend this location here, they serve portions too small for the price compare from another locations, If you like... good burritos avoid this location. Read more

Very small portion size! I paid around $14 for this... I asked for more (politely) and they gave me tiny scoops of "extra". The... staff here try to rush you through the line. Please do yourself a favor and go to a different location Read more

Many people complain about Chipotle but don?t use their voice to ask for ?more of this? or ?can I have a redo??. As an avid... restauranteur and experienced with this sort of issue, can?t expect things to be perfect all the time, and this is coming fromsomebody who has received wrong Chipotle orders several times. Based on the other reviews, I can also realize people focusentirely on the negatives which is not necessarily why there?s a review system in place, but instead should seek customerservice/head office assistance. Let?s talk about the food quality, portion sizing, and other details of this location. I wasreceived by a line of very busy yet friendly and welcoming staff, who upon request, made sure to get me a fresh batch of smokedbrisket (quite courteous of them). Nobody skimped out on the sizing of my bowl, as I got quite a generous portion, and the foodtasted as good as Chipotle has ever tasted. Read more