Reviews for Hero Certified Burgers in Toronto, ON
Concession food done right. Unpretentious, good food, solid menu selection no apologies and great services. Ice skating or... summer fun the hero burgers at NPS is a win Read more
We had ordered poutine from here & it was hot, fresh & delicious. It might not be in large quantity (as I've ordered from... elsewhere) but still enough for one person. Read more
Thin one slice of tomato, one lettuce leaf, burnt oil chicken burger. Cheap bun. Wanted to try after having a good burger... elsewhere. Not all burgers are equal. This landmark needs something better. Read more
I have been coming to Hero Certified Burger ( 100 Queen Street West ) on regular basis with my girlfriend. The food and service... seem to be good every time. The manager/ owner seem to be nice and has been operating the establishment by himself most of thetime lately. Today on Saturday May 30, 2020 I order my regular order, 2 Burgers and fries. After waiting for about 20 minutes,I finally received my order and sat down close by at the City Hall Benches to enjoy my meal. After checking my takeout bag forthe salt that I requested, I had return to get salt. After seating down nearby again, my burgers were warm, the fries wereCOLD. I decided to only return the fries to Hero Burger Establishment, informing staff that I had just received my food and thefries were cold. The manager / owner insisted to me the fries were made fresh and that the reason the fries were cold wasbecause I had the food in my possession for 10 minutes. He informed me it was my fault and he would not give me replacement. Ihad explain to him, I recently just got my food and there should be no reason to not have FRESH / HOT fries in my order. Aftereating my disgusting warm burger ( rotten lettuce included in pictures ) and went back to the establishment again to inform themanager / owner that I am not liar and gave him back his cold food. The manager / owner at this location knows I am regularcustomer, still insisted that it was my fault. I informed every customer in the establishment that the food I received was COLDand not to order food from here. Only at that time the manager / owner offered me a replacement for my fries after I made sceneabout his cold food. I told him no, because he denied me the first and second time I asked for replacement item. I am verydisappointed in my experience with this location, and I will never return to this location to support the owner / manager again.Clearly they do not care about regular customers and just care about profits only. Bad business Read more
Love Hero burger fries!! This place is in Sheraton Hotel on the concourse level
Had to try after a visit to Canada due to the hype. The burgers were decent taste wise, though the price, portion and quality... ratio did not seem to stack up. Plus seemed slower in terms of service from orders to making the gourmet burger category - couldbe this particular location. On the plus side it is Halal certified and within a great location; near the Toronto sign andphotogenic scenery. Though it was freezing when we got there and raining, so it was a shame there were no seating areas or somesort of small cover near by. Read more
I had one 4 onze burger and it's great. Staff was also very nice.
8th in last 2 years no change. Worst hero franchise. Disappointing. Only reason you still exist , Tourist fresh fools every day.