Reviews for Pizza Nova in Toronto, ON
Something or everything is off about this place. I?ve made three visits, the pizzas are either burnt, dry or bitter.... Communication is a barrier. Taste is different from other locations. Feels like they do not use the franchise rawmaterials. They only sell because they are at Yonge and Lawrence. Read more
It's an unassuming storefront. It's for picking up pizza to go. A few tables and chairs if you want to eat a slice in. Staffs... are friendly, and the pizza is yummy. Probably the best tasting of the takeout/delivery chains. More expensive than others butyou get what you pay for. No reason to give them anything less than a full five stars. It's great for what it is: mainstreamdelivery pizza. Read more
TERRIBLE. foods fine. mediocre. but you know what???? I placed an order at 7 pm 'and got it at 10. THREE hours later. because... they messed up my order and the driver said he would bring it back asap. he didn't. got it an hour and 45 mins later.RIDICULOUS. and for my refund they made the driver pay! are you kidding??? don't order if you're hungry - you won't get it.customer service was nice but said they couldn't refund without not giving me my order. ended up getting one because there was acommunications mishap and they had to RE ORDER it. ON TOP of that, they forgot my sauce. I would give negative stars if I could.do yourself a favour and don't order. much better pizza at other places. Read more
Very poor customer service, very bad attitude against customers. I tried to use my gift cards and their machine is defective... which doesn't read the stripe of the card properly. They always try to blame you give them a hard time. I have had thissituation for at least 4 times. Every time they will ask you to buy bigger size pizza as they said they don't have the slice ofpizza available and apparently they don't want to make it to sell you half or even smaller portion. Today is the fifth time Itried to use my card and today they have no excuse such as no time, machine is broken etc. I have been a loyal customer withpizza Nova for about 10 years. And this is the worst store I ever had. Read more
Got a couple of pizzas via telephone order. One was a gluten free crust with pesto. It was tasty and well made. They had baked... it just right.. the edges were crispy and the base firm but not hard! 2 visits, two great experiences. Read more
Staff here are almost always friendly. The pizza is always cooked to our liking and the pick up special is well worth the wait.... During less busy times, you can pick up a pizza within 10-15 minutes (it?s closer to 20-35 minutes during peak hours) and thereis lots to do close by (from a quick grocery shop at the metro down the street to a park within a 5 min walk) while you arewaiting. There aren?t many seats, however, for those who want to ?eat in? there is an indoor and outdoor seating area. Usuallyit is no problem to find a seat. When I want pizza this is the first place I call. Even picky eaters are satisfied with the pieshere! Read more
Love their pizza.. Goto place for quick eats! Pizzas are always well cooked. The price is reasonable. This place has small... seating area though. Read more
Family run franchise of pizza Nova. Been in business for decades, and for good reason. Pizza slices are top tire for what most... pizza novas have to offer. Great spot. Read more