Reviews for Dunkin' in Torrington, CT
There was a Red head lady who took my order. She seemed very annoyed and kept rolling her eyes at everyone around her. She had a... nasty attitude and was very rude towards her coworkers. I hope this is fixed soon! Read more
So this is normally a very good Dunkin but lately, especially when the younger staff is working, they have been messing up... orders badly. One time I ordered a toasted bagel with cream cheese along with my order, I get home and my bagel has NO creamcheese on it. Recently in the last week I ordered 2 hot coffees with 4 Splenda each, so I get my 2 coffees but one has nosweetener in it and the other is so sweet it's undrinkable, my only guess is they put 8 sweeteners in 1 coffee, and this mostlyhappens when the younger staff are messing around in the shop. It's sad cause I really like the shop, it's close and on my wayto work but lately I have taken to driving out of my way to get my order from a different Dunkin. It's out of the way but atleast they will pay attention and get my order right. Read more
The brown patch on the left slice is/once was American cheese... How could you even expedite something like this? Whoever made... this clearly knew they burnt the cheese beyond recognition before packaging it and handing it to me.. I also asked for extracheese, not sure where that went? Maybe it got burnt beyond what the American cheese did and turned into dust on it's way out ofthe oven lol? And of course I left a tip thinking I would be able to eat when I got home lol. Read more
I was just at this dunkin donuts asked for a frozen dunkaccino and was advised they do not make them and come to find out that... is not ture the person just did not want to make it. I will not be doing business here any longer and will go to the DunkinDonuts at the Apple House going forward! Read more
We asked if they made frozen Dunkucheno and they said nope we don?t and the one down the road at the gas station makes them all... the time for us. They said they are just being plain old lazy Becuase it?s the same thing as a hot Dunkuchii Read more
I ordered the grilled cheese with ham. I had to return the first one because they forgot the ham. The picture of the sandwich is... what I received the second time...I think they forgot to grill it. It looked like they put it in a microwave. ???? The pinkstrawberry coconut refresher was really good. ???? Read more
I wish I don?t have to post this negative. I hope the owner and manager talk to their employees about public safety. I bought my... coffee here regularly, today I bought coffee there around 11:35 am 07/2020, one young lady who works there had her mask underher lips. I was nervous and asked manager ?please tell her wear her mask correctly?, immediately, that young lady pull her maskunder her chin to challenge my polite concern. I left and called back 2 times but nobody picked up. I greatly appreciateeveryone who put their life on risk to serve. I am going to remove this negative or update to high positive review if the ownerand manager help fix. Read more
I ordered a medium frozen coco it wasn?t even full and it didn?t even taste like chocolate it tasted like spoiled or rotten... chocolate i was only able to take 3 sips out of it till i dumped it down the drain. you guys are horrible Read more