Reviews for Pizza Hut in Townsend, TN
Had not ordered Pizza Hut from Townsend in a long time. Hubby called it in from our daughter's home in Townsend and swung by to... pick it up. The call center they used to put in the order never sent our order through. He had to order in person and sit therefor another 20 minutes while they made and baked it. It was not the fault of the staff on site. Guy was real nice and the pizzawas made correctly and was really good. Read more
If I could give this place zero stars I would. When I called to order the pizza a woman on the other line can barely speak... English. I order two medium pizzas one with cheese and one with pepperoni and onions. We get the pizzas and only half the pizzashave cheese on them. My pepperoni and onion pizza has no onions. It is the most disgusting pizza I?ve ever eaten in my life.This place needs to hire better employees. I will never eat at another Pizza Hut again!???? Read more
Very delish pizza. We got the veggie lovers thin crust. Hot and yummy
The inside was very clean and their health score was a 99, which I was extremely pleased to see. We were coming through later in... the evening, so we ordered takeout via online ordering. The order should have been exactly as my husband entered it, as therewas no room for error just reading off a receipt. It was not, as we were charged for an extra topping we never received. It wasonly a couple of dollars, but it's the point that it was wrong and they didn't answer their phone when we called about it. Theonly employee up front was pretty rude all the way around, and clearly didn't want to be there. The inside dining appears toclose sooner than the takeout option, because the bathrooms were blocked off and the dining area was inaccessible at 9pm eventhough they close at 10. Maybe they're super short-handed, maybe the employees don't want to be there, who knows? The pizza wasdelicious even if it was missing a topping, so we rolled with it and ate it anyway. Just check your order before you leave anddon't expect cheese or crushed pepper packets to automatically come with your food anymore. They're $1/each now for tiny littleshakers of the two. Read more
The crust, sauce, cheese, toppings were fresh and so so good. It was one of the best Pizzas I have had ever and my grand kids... wanted to go back the next day. We had the hand-tossed crust. Read more
We ordered a pizza over the phone and I told the gentleman over the phone I had a coupon, he said my price would be adjusted at... the store. My husband went in to pick it up and the young man told him the coupon had a code on it that it was online orderonly, my husband told him how was he suppose to know what that code meant. He came back to the car and I took the other couponsin but the guy got really confrontational with my husband and told him he didn't like his tone of voice and he was going to haveto ask him to leave. My husband told him he didn't have to ask, we were leaving. The coupons were $13.99 for a large and theother was 20% off, our order totaled $18. My husband went through 6 months of chemotherapy last year for lymphoma and itaffected his voice but this young man was really rude to him and we were very disappointed in his attitude and the rudenesstowards both of us. We were on vacation so we ended up at Subway and got great service there. Read more
The staffs behavior is the major culprit for their business failure. They threatened calling cops and shouted at us saying "Get... Out!!" just for asking where to trash the boxes as me and my 7 friends had the pizzas inside our car after carrying out fromthis store. I wonder how they have received a few good reviews. No wonder Domino's rock in their service with no comparison. Youjust lost 8 more customers permanently. Read more
5 of 5. The pizza was ready when I arrived. The flavor was as expected. No surprises had. Kinda hard to mess up a cheese... pizza. The woman that assisted was very professional and polite. Read more