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Reviews for A&W Canada in Trail, BC

Ryan Fleing 1 year ago
1

Absolutely horrible?. I decided to grab some A&W this morning because I was in a bit of a rush, I ordered 2 bacon and eggers on... the regular bun. When I received my sandwiches they were made on an English muffin, oh well I wasn?t worried about it. Then whenI bit into them I realized there was no cheese on them, either of them. Since nobody was in line I decided to go back through.When I mentioned at the speaker that they were made on the wrong bun and they were both missing cheese the girl soundedconfused. When I arrived at the window she says ?I?m so sorry I?ll be right back? she doesn?t come back with 2 new propersandwiches, she comes back with 2 cold cheese slices. Honestly I didn?t have it in me or have the time this morning to put up afight, but now I?m sitting here in my work parking lot just fuming over these cold, terrible sandwiches. This is the 3rd or 4thtime I?ve grabbed breakfast here, my other orders were right, however my hash brown has always been a little soggy and lukewarm, and the cheese has never been melted on my sandwiches, just a cold boring slice, very sub-par quality here. I?m new toTrail BC, *note to self do not eat at A&W here, McDonalds is literally across the street and every time I?ve grabbed food fromthere my order was good. Read more

Leonora Howes 1 year ago
1

Put onions on my burger after I asked for none and even stated at the window no onions right. Then when I called to inform them... that they had caused my deathly allergic reaction, I was told she needed a doctors note, not I am so sorry just I require adoctor's note said twice. Epipen are 132 dollars for 2 plus benadryl and now hours in a hospital ensuring I will be ok from justone bite. Swollen tongue, swollen lips, and throat..... Read more

Ellen Hatlevik 1 year ago
5

The staff are friendly, never rushed even when it's busy. There's humorous interaction between staff which clearly helps their... service because it's quick and efficient. The eating area and washrooms are clean and welcoming. We ate here 3 times in 2 days! Read more

Beverly M Chapman 1 year ago
5

I've crossed the border and driven up to "Trail" TWICE....just to go here. Their Food is SO Delicious and Fresh. My order has... not been flawed yet. Triple Patty Hamburger; Crispy Chicken Sandwich; Fresh Lettuce, Tomatoes, Pickles, Onions...Oh my goodness!We ordered Onion Rings (They were cooked to perfection); Chips; Crunchy Chicken Strips; Baked Fruit Pies; Strawberry AND aChocolate Milkshake. Our food was packaged with care; Well bagged in separate containers and was still warm when we arrivedhome. Yes, THIS is THE PLACE to get THE BEST Hamburgers for the Family! Read more

Wendy Allen 1 year ago
1

Definitely not what I expected from A&W. Grease pooled so bad it was inedible. English muffin soaked in it. Need to do better... ??????????? Read more

Jessica Martin 1 year ago
2

The men that work here are super nice and well mannered but the women up front need an attitude adjustment. I understand it is a... high stress job, but I've worked in these places before. I did not appreciate the rudness I received by asking a question. Read more

Brenda Cartier 1 year ago
5

I had the new iced latte. What a nice surprise A&W has this now. It was excellent and reasonably priced. So many great new... drinks to choose from and alt milk options.???????? Read more

beau 1 year ago
4

They lost a star for being rude but it was good fresh food for sure They open at 6 I was there 604 both my phone and my truck... said the same They told me they were not open yet I asked what time they are open 6 and my till does not say 6 yet I have tobe at work for 630. And much rather get a&w then Mc d. But. If you can't open when you say you will be open then you will lose acustomer Read more