Reviews for Marco's Pizza in Trinity, FL
10 minutes of waiting and delicious pizza in my hands(walk in order)
I am from New York. This is hands down the best pizza in Florida.
Ordered for delivery at 11:55pm for lunch at work. At 11:55pm said my order was delivered yet at 12:06 I still had no food.... Called and was told he just left when I explained it says delivered she said would call back. When she called back I was told itwould be here in 15 minutes which now made it after 12:30 when my lunch was over. When I asked why it says delivered she said itcouldn't. Well then their tracker lied??? I had to cancel order and it left me no time to now drive for lunch . I understandit's estimated deliver time but over 30 min is excessive as people only have 30 min lunch Read more
I?m very disappointed with the presentation of my pizza as well as the taste . The young lady at Marco?s intentionally burnt my... pizza and thought it was funny. Very immature to take your job for granted and mistreat your customer . It?s a blessing to havea job and a small business with all that our ???? is going through. I work hard for my money and I have the right to ask youto wash your hands if your playing in your hair and coming from the back . I would do the same if I was preparing food. Goingforward I will no longer patronize this Marcos on 54 in Trinity. Read more
Usually enjoy the pizza very much, but on this occasion I asked for double sauce and received almost zero sauce, although they... did give me two small sides to go of sauce just in case . They must be experiencing a lot of shortage of help. And I went at anearly time just before noon, so I won't hold it against them! (This time lol) -- Don't forget to read them details making thepizzas my tip! Read more
Unbelievably awful customer service. Called after leaving with the first pizza with bubbles over half the pizza then asked them... politely to make another and I would come back because my 3 year old won?t eat a pizza made this way. I drive back and get asecond pizza made exactly the same way! The girl called another guy over who didn?t apologize and just refunded my money. I saidto him ? you should never let a pizza of this poor of quality leave your shop?. His response ?yeah we forget sometimes to checkfor bubbles?. This just shows poor management at Marco?s and explains all the bad reviews. Seriously who makes a second pizzaand makes the same mistake. Went to Pizza Hut down the street and the quality was excellent . Read more
Loved the pizza. Took 10 min to make while I was waiting (walk-in order). The only thing I wish they had small thin crust... option. Read more
Very disappointing visit. Prices on line are 8.99 for a one topping pizza. Ordered 4 was charged $52.66. Asked for the web price... and was told we are a franchise store and don't honor corporate pricing! 2 topping pizzas are on the sign board at 9.99. Toldcan't help you order is already placed! Asked the girls at the register to ask for help. After helping 4 other customers'Manager' finally agreed to $46.00. But still charged me $52.46. Won't be back. Ps Heard from corporate asking for more infovia an online survey. To no one's surprise the link doesn't work. Too bad this place has good pizza but make it difficult andexpensive to enjoy. Read more