Reviews for Arby's in Troy, IL
Not open 24 hours! Trucking is a 24/7/365 industry. Why can't we breakfast and dinner? Another case of f@*! the truck drivers.
Edit: The gentleman's name is Barry. Came back on 10/12 and again, he goes above and beyond to make customers satisfied. Had a... special request for my food and the manager (didn't catch his name , sry ) went above and beyond to fulfill my order. It wasexcellent as always . Read more
Food is good. Soft drinks are okay. Drive thru staff make it very apparent that they wish their customers would eat somewhere... else. Read more
Decent roast beef for a standby quick bite and still one of the best chicken salad sandwiches at any of the fast food (and some... sit-down dinings). Didn't give five because I didn't go inside. Read more
We just left. The manager on duty had a decent attitude towards everyone. Grayish hair, a little longer. Lots of aggression and... attitude in his voice. Talked about how franchises make things wrong so that messes things up for them. Asked if we lived aroundthe area which we found creepy. Then told a customer "how do you forget your name". The customer was an Indian truck driver andlooked upset after the comment. The food was acceptable but this manager is burnt out. Get someone with a positive mindset whodoesnt talk down to customers and employees and the entire store could change for the better. Read more
Very slow and I was only the third person in line when got there. Food was good and service polite. Seemed like the 3 people... working were young and possibly new. 2 more employees came out of backroom after about 20 minutes and by then, probably 10 morepeople waiting to get their order taken Read more
Grabbed some food on my way to work and had to wait 20min with only 1 car before me. Get to work(16 miles away) and when I go to... eat my salad this is what I had received. This type of service is unacceptable! Read more
Service wasn't overly great, but neither was it terrible. I'm giving this Arby's a 5 because the Peach Lemonade is so... delightful. I wish I had another one right now. Read more