Reviews for Charleys Cheesesteaks in Troy, MI
The older lady that works there is mean and argumentative. She think she owns the company. She forgot she is an employee. She... refused to give us what we want. She is a slow worker, and won't listen to what we want. She always gives us the wrong order andcharge's us more. I asked several times to talk to the manager but the manager is not there. I would rather go somewhere else ifshe continues to work here. Read more
I was floored to be waited on by Lawrence today. He was congenial, professional, upbeat; and just what we need during these... tough times. And the sub that he made me----absolutely delicious. Keep up the nice work and shower Lawrence with recognition anda raise! Read more
Why is it that the staff always feels like its justified to close and refuse customers 30 - 40 mins before closing. They are... turning down money left n right. I know that can not be the best interest of the company. This is not an isolated event at all.When I asked the manager why he was doing this He stated to me that he was hot and was ready to go. Read more
The Employees talk and chat while theres 10+ people in the line while there?s about 30 minute left, never go to this place.... Customer service 0/10. 6/28/20 5:30 pm IF YOU DONT BELIEVE ME CHECK THE CAMERA IF THE MANGER IS READING THIS. Read more
I was treated horrible by the district manager and general manager they have no regards of customer or employee's with mental... health problems. Definitely won't be back but my lawyer's will for a mental health discrimination lawsuit horrible restauranttoo eat at or work at because of the management Read more
It was 90 when we went in the store. Their air conditioning was broken. We didn't realize how hot it was until we sat down. The... staff made numerous mistakes, it probably shouldn't be open in that heat. Read more
Food is always great. The service is terrible. My family used to own a Charleys and it is disappointing to see this. And it... wasn't the wait time it was the attitudes of all the employees that was there toda . Especially the girl on the register.Replace all of your employees asap I guarantee they are driving your customers away. Read more
I was excited to get a Philly cheese steak sandwich because I had not been in a long time. I was totally disappointed. My... sandwich was nasty. There was no flavor Read more