Reviews for McDonald's in Troy, MI
Clean outside. Quick to take orders at drive through. Quick to take payment. And quick to give correct order. All around enjoyed... our 2 visits in 48hrs. Great mgmt & get team. Read more
From bad food to bad customer service I would never recommend this McDonald?s to anyone besides for a last resort. I?ve gotten... raw 1/4 pounders from here before twice and thought I?d keep trying to see if they ever got better since it?s a convenient closelocation to my home but it?s only gotten worse. For example today I just wasted $20 to get stale fries a watered down frappewith one drop of caramel on top and old burgers. Shouldn?t even be considered a fast food restaurant. Read more
Workers seemed crabby and inpatient, I had the breakfast burritos meal, they wrap there's different than other places do,still... tasted ok, the hash brown was better than most other McDonald's, it was crisp and not at all greasy Read more
This location has the friendliest staff of any McDonald?s I have been to in the metro Detroit area. I?ve never had a bad... experience and my drinks & food are always fresh! Read more
I don't understand how this place has the best tasting coke but it is always great. When going here not that I recommend fast... food junk but in a pinch for time ask that they make your order, "Made to order." You may have to wait being pulled forward butthe food is cooked just then rather than sitting under heat lamps or a water. The employees are always nice and usuallyaccommodate your request. So if you want food that is not great for you, get it made to order. Read more
From unfriendly and impersonal staff to constant issues getting orders right, this mcdonalds is awful. I've had them give me... sandwiches with no meat on them multiple times, including today, thus the rating. They are incredibly unorganized, and I have torepeat my order several times every time because their staff doesn't care. I have multiple people take my order very frequentlybecause they are so bad at their jobs. I worked at McDonald's years ago, and I would have been in huge trouble if myperformance was half as bad as theirs. It is not a hard job to excel in, and the lack of work ethic is astonishing. It'spathetic. Edit: picture from today. The only mcdonalds that's near me, so whatever. You can't even pretend that's a large frylol. At least it was cooked to order as I asked. Read more
This was supposed to be a bacon double cheeseburger. It came without any meat patties on it. The cheese isn't even melted... because meat never made it onto this sandwich. This is honestly the worst McDonald's I have ever been to in my life. Just takethe time to drive somewhere else for food, this place is not worth it. Many of the employees are not very competent and theydon't care about delivering a good experience to their customers. Read more
Not a good experience the last couple times. Had to wait for over 15 min in the drive through at 9:30 PM because only one lane... open and no indoor service. Weren't exactly busy only 4 other cars in line including mine. Service is also hit and miss. Ordereda daily double only to get home to find no patties on the sandwich. Went back today and ordered 2 Mcdoubles with no ketchup. Ofcourse both had ketchup and where extra sloppy. Mayo and ketchup dripping from the sandwich. Tried calling to let them know. Noanswer and mailbox full. Also the employee at the window tried charging cash eventhough I paid through the app. When Iquestioned to make sure my card wasn't going to get charged he responded with I don't know and shrugged his shoulder then askedfor cash again. Thank goodness someone else came back and explained to him it was already paid. Why would you put someone atthe window when they can't answer simple questions. Same employee once told me he couldn't change my pick of sauce for mcnuggetsbecause I already ordered them on the app. Eventhough I hadn't received my order. Unfortunately it seems like almost every timethere is some issue at this location. If it wasn't so close would definitely go to a different location. Not trying to be hardon them but there has been multiple other occasions where something was wrong and just didn't bring it to anyone's attention.Kinda hard when they don't pick up also. Excellent service again today. Ordered a McDuffie double toasted and received one thatwas black. Could have used it for a hockey puck. I dont get it I was the only one at the restaurant and they had just opened.Wpuld be different if they had been busy.. Thanks again Troy McDonald's Read more