Reviews for Sbarro in Troy, MI
Had an issue with delivery missing a pizza but was close to the mall so stopped by to pick it up and the crew working went above... and beyond to correct the situation. The pizza is amazing and the crew is solid. Read more
Service was great. The spinach stromboli was alright. I was expecting to find something more than just boiled spinach wrapped... with pizzas dough. Usually stromboli has some cheese with some sauce and possibly some aromatics in it. This was dry like aCalzone, and should have been served with a side of sauce. Read more
I'm a bit disappointed that Sbarro's is not offering dining trays because we're still in the midst of the pandemic and content... would likely spill in the bag. The food was exclusive, though. Read more
The food was cold even after he put it in the oven and the food tasted like it?s been out all day! The guy who took my order was... the rudest person ever I think he should be fired! Totally ignorant and unprofessional will ever eat there again. Read more
Super super delicious this location is very clean and friendly staff maybe the one at Twelve Oaks Mall should learn a little... from these guys Read more
Food is average at best (it's gone down hill though), but the real worst thing is the customer service. They need to do an... employee overhaul because the chick fil a line could be 20x longer, and they'd still be faster than the sbarro line. Just slowand painful overall. Employees aren't friendly either. Finally, they don't try to give you the best possible deal for what youorder. For non combo orders, they will ring you up the worst possible way (could have ran 2 combos but did it a different waywhich costed an extra $4). Read more
Had a poor experience here with cashier that could not make change and shorted me. When I spoke up about issue the cashier... freaked out and no manager around. Called corporate with complaint. They paid me back and offered free food as apology.Unfortunately because of the cashiers reaction to a mistake I looked like the A-hole. I have not returned nor do I intend tosince. This used to be a decent fast food pizza place. Read more
Wish I had read the reviews before wasting my money. Pizza was cold. I like Little Caesars pizza better.