Reviews for Starbucks in Troy, MI
I only come here to pick up Uber eats deliveries. My customer(s) orders are freshly made & placed in carry-out bags neat. The... team at this location are very hard workers & you can see that they take pride into giving their best service possible. They bebusy like bees. Keep up the awesome work you guys Read more
One of the slower Starbucks around Oakland County? no Team work? nobody busting their hump to get drinks out the door. Just a... bunch of earthy hippies more interested in talking to each other than getting customers quickly out the door and into their day. Read more
I ordered a grande vanilla bean Frappuccino from the drive thru and it was good. Customer service was good and the line wasn?t... long at all. Read more
I order a Venti iced brown sugar shaken espresso from Starbucks every day. Every day they get $6.31 of my money. I have a custom... way that I order this drink with only two shots of espresso instead of four, light ice and extra oatmilk. I always ask for extraoatmilk because with the light ice and only two shots of espresso the drink is only 3/4 full? So I get up to the window and theyoung girl hands me my drink 3/4 full. I look at it and before even pulling it into my vehicle and I say to her I?m sorry canyou please fill this without milk as I requested. I wasn?t mean I wasn?t rude, I just asked them to do the order as I asked?Again I order this drink every day from various Starbucks around my area depending where I?m at. Then the girl looks at me andsays oh I?m sorry we can?t do that? I said excuse me every other Starbucks does to which she replies sorry and closes thewindow? So again I save them money with only two shots of espresso and I ask them for a little bit extra oatmilk so that thedrink has the flavor I want in addition to being worth the money that they charge? I will never order from this location againand as soon as I get done being so upset I will be calling in and speaking to a manager? Please see the picture below this isthe actual drink that they just handed me in the drive through.. I have not even taken a sip!!! And yes I fully understand thatit?s ridiculous of me to spend $6.31 on a drink every day but for me it?s my treat and something that I enjoy and I work for myown money so I can spend it on what I choose? But for companies to blatantly rip you off like this? I?m just absolutelydisgusted! Read more
I have been mobile ordering from this store every morning for months now and at first they were great actually looked that what... they were making and didn?t just throw a bunch of stuff in a cup. I wish that I could say they are still great but the peoplewho work there just don?t care anymore they don?t look at the tickets that they are making they forget something in my coffeeevery single day and I always have to get it remade (which to them means dumping out half of the drink and then just adding morestuff) I?m usually not one to complain but when you?re spending $7 on a coffee every morning it should be made right. I don?tknow who is in charge there but they need to get their people together and either offer them more training or more supervisionbecause they are not making these drinks right. Read more
Absolutely amazingly wonderful! Everything was perfect and delicious! In addition to the wonderful and tasty product, when we... walked in we were overjoyed to see FACES on the delightful baristas!! SOOOO glad to see their smiling faces again after TWOYEARS (ridiculous)!!! It was always so hard to communicate with those coverings over their faces. Also, there is no longer aplexiglass BARRIER (further preventing us from communicating) between us and the delightful baristas!!! We asked when thishappened and they said TODAY! We couldn't help it, we had a little party right there at the register!! Praise God!! THANK YOUSTARBUCKS for SETTING THE CAPTIVES FREE!!!!!! Read more
I haven't been to this Starbucks in a long time. The baristas are very attentive and listened to my order. The sun shines... through the windows and it can get very bright. It's a great place to go but it gets busy in the morning. I just went back hereafter several months. The staff is keeping it together even though they're getting slammed! Read more
MARTIN IS AMAZING!!! So incredibly friendly but also professional. Makes the starbucks experience so enjoyable. Taking to him... just makes my day so much better with how kind and sweet he is. Read more