Reviews for Dunkin' in Troy, NY
The Dunk'in Doughnuts in Brunswick is pump'in.Its always very busy in the mornings and lunch time.Its well staffed,although at... peak times they could use more.They staff are always kind and courteous,and of course the food is on point. Read more
Drive-through experience is always really fast and seamless. Drinks taste fresh and hot! The donuts are amazing.
The coffee I ordered tasted like colored water...like they brewed the coffee with used grounds. Horrible to pay so much for... garbage. Dunkin corporate should investigate. Read more
I ordered a large iced caramel latte and paid for it before he hands me a medium. I explain I ordered a large, he takes it back... puts it in a large cup and fills it with ice so now it is packed with ice but still the same medium latte clearly since it stilldoesn't even fill the cup. What a rip off! Read more
I don?t have anything bad to say about this place! The coffee is great and food is always good too! The staff is friendly and... accommodating, especially during these tough times. And a friendly voice goes a long way. They still follow Covid protocol whichis awesome considering that is still going strong. I recommend this Dunkin!! Read more
The best customer service experience I?ve been gifted in a long time. Friendly, smiling, incredibly accommodating and friendly... staff!! Good enough to deserve a review. To the staff that was working at 1:15pm on 3/12/22 you?re all magic human beings,thanks for being so awesome! Read more
I ordered the maple bacon sandwich croissant sandwich gave me a veggie egg which I did not specify, also the croissant was hard... so I went back. I told him I did not order this egg I just want a regular egg and please do not toast the croissant as much. Thesecond time around the egg was fine the croissant was very hard and the bacon was completely under cooked!!! I tried to call toget some to speak to someone I got a voicemail and no one has called me back. The gentleman took my receipt so I was unable totake the survey to make someone aware of the service I got. Read more
Normally pretty decent but this is what I recieved today. Gross. Imagine handing this out to someone smh ????