Reviews for Starbucks in Tucker, GA
It?s nice you don?t have to ask for code to use their restroom. Service is very good and fast. I did notice that the croissants... are getting smaller and more expressive than what they used to be. But, it?s not this store?s fault. I guess all the croissantsfrom every Starbucks are all getting smaller and a lot more expressive after the pandemic. Part of the inflation we see aroundus. Read more
I come here almost every other day due to my house being one street over.. I usually don?t have ANY problem with the customer... service here but I?m not sure what was wrong this day with Catilin or Caitlyn. As I approached the cashier to order she walksoff with no acknowledgment, never said that someone will be with me momentarily. She first started cleaning up, went to the backa few times, came back out and started making the man in front of me drinks that she rung up and cashed out.. still noacknowledgment from anyone at this point. After a few minutes standing there, being constantly walked by and over looked bysomeone who saw me.. Frank finally asked me have I been help! So nice and polite he took my order and made up for the rudeinconvenience! Frank save the day and earned the store 4 stars even though Caitlyn deserves 1 star! 5 stars for Frank! Read more
I was pleased to find this in so convenient an area. Off main drag and a traffic light in same lot. drive thru was pretty... reasonable wait. moved along well. Delicious drink and loved getting vinti ice cup for my own bottled water. Read more
Warm Coffee Everytime!!! Every time I order dark roast coffee it?s never hot. I have to heat it up when i get to work. I stopped... going there. I now got to the Starbuchs off Briarcliff and Druid Hills. The coffee is always hot and fresh, service is muchbetter as well. Read more
Line was long at drive through because they weren?t taking orders efficiently. Waited at the speaker for a while with no cars in... front of me but a ton behind. Hire more people and pay them better if this is a staffing issue. Read more
Considering the current staffing issues at most places, I was impressed with this location?s efficiency with only a few... baristas. The indoor vibe is group oriented, with a large space and multiple 6 person round tables. Coffee was a bit delayed butcame out hot and made as ordered. The baristas were kind and respectful, and I enjoyed my visit! Read more
My issue is that about 80% of the time my drink is not made properly. Like missing one of 3 main ingredients like no sweetener... even though recipe calls for 6 pumps. Or light ice and it?s full of ice. I don?t make special, off-recipe, or super specificdrinks. The most I?ll do is choose no or light ice, OR extra syrup (lately not even that). I go to about 4 Starbucks shops andorder the same two items. So I know how my drinks typically taste. Pictured here is one of a dozen times lately, I have lightice and it?s filled to the brim. There is zero sweetener. That?s not even the recipe. They do not read whatsoever. Surprisingfor a Starbucks, employees are typically better than this. I?m not returning I?m over it Read more
I don?t know where to begin with the horrible experience I had today at this location! I guess to start, I always order through... the app when it?s available, today I submitted my regular order via the app as I entered the parking lot (as always). There wasa line (in drive thru) and as usual, pulled to the screen and let them know I was here to pick my order up. To my disbelief, Iwas met with combativeness and they chastised me for ordering via app and not the window! I was speechless! I was Told the timemy order came through and what the current time was and to NOT do that and I would have to wait. I responded; ?understood, Iwill just place another order at the window? (as I?m a customer in the drive thru). I was told no I will have to now come inthey just got a large order! I then asked for a refund and was told to just call Starbucks corporate they can?t help. This wasthe worst experience EVER on my birthday?at STARBUCKS! I pulled to the window after a long wait in line and they were even morerude at the window, saying it?s not ready and to pull around and come in and shut the window! I pulled around as instructed andcalled corporate where I filed a complaint and received a full refund and a gift card for the horrible customer service. Read more