Reviews for Dunkin' in Tucson, AZ
I have went to Dunkin? location on Valencia and Midvale and there?s a girl there by the name of Celina that I would really like... to appreciate and let her know that she Is a good customer service with her customers and she greets them very well and I wouldlike to thank her for all she does for her customers and the store when I have walked into the store she was cleaning and stilltook the time to say welcome in when I have gotten ready to take my order she stop what she was doing and helped me out therewas no other employee around besides her thank you Celina for your service Read more
Went there today and the young man that helped me didn't smile and wasn't friendly. He acted like I was bothering him and he... didn't like his job. And the iced Mocha was so over priced I'll never go there again. Read more
I came here at 7:30 in the morning and the donuts were hard like they're from yesterday. The reason I go to Dunkin' donuts is... for the softness of the donuts. For me if a donut isn't fluffy soft it's a waste of money. Read more
The ppl working here are great very nice and polite. Just the wait in the drive thru is ridiculous. Stood in line multiple times... for 15-20 minutes not moving at all. Finally move another 10 minutes to move again. Reason why I don?t go as much anymore. Ifthe drive thru line would move faster I would be here every day. Read more
I needed to purchase donuts and gift cards for a company event that morning. In a rush, I was still was greeted with a pleasant... smile and quality customer service. Maria went above and beyond with quick friendly service and had a great attitude. With theway the world has been it?s nice to see more smiling faces. Thank you Maria for being the reason my morning went so smooth.You?re amazing! Read more
Marcela is a DOLL! She is so friendly and cheerful; her smile (even with the mask on) is like a shot of espresso before you even... get your coffee-such a treat, without the up charge! She?s pretty much the only reason I visit this Dunkin?, besides themunchkins. They say how you spend your morning will often tell you what kind of day you?re going to have. So, start your day offright with a Dunkin? coffee from Marcela when she?s on shift!! Read more
My family and I were in town over night for the Arizona Bowl football game. This location was just up the road from our hotel.... Seeing as how my kids love the donuts and I am rather fond of the cold brew coffee, my daughter and I stopped by. Upon enteringthere was a group of people sitting at the tables waiting for their companion to pay for their order. The only issue was thattheir companion was stoned out of his mind. It took several minutes for them to pay and leave. Throughout this entire ordeal thecashier was patient and calm. He did a wonderful job with the situation. Once that was taken care of, he promptly took my order.He also ensured that the drinks were to my liking before I left the counter. I think his name was Oscar. Thanks guys for agreat visit. Read more
The coffee is good, but it depends on who makes it that day and they're out of things all the time. I received a soggy donut... today, it's almost like they dipped the bottom part of the donut in water and the dough was all stretchy and gross , had tothrow it away Read more