Reviews for Papa Johns Pizza in Tucson, AZ
I ordered from this place on 10/27/22. I canceled my order after they called me to tell me that they were running behind and it... was going to be another 1-1.5 hours more. Was told they would refund it. Waited the 10 business days for the refund neverreceived it. Went into that location. Told them what happened. We gave them the order number and the employee verify the orderwas from us. So at that moment they had our order in there system because it pulled up to verify us. The employee went and gotthe manager on duty and he was instantly rude. He told us that he wasn't able to find our order and to contact our credit cardcompany. How can the employee have our order the system one moment and a minute later the manager says it's not there. Seemsfishy to me. I would just stay away from that place. I mean a little kindness can go along way. Even if they couldn't refundit at that point they could have done a store credit or something. Read more
Ordered philliy cheesesteak large thin crust...it was horrible..no flavor..the crust was over cooked more like a cracker...very... little ingredients..no meat or onions or peppers...just sauce and some cheese..absolutely no taste..won't be back. Read more
Really easy to order online or by phone for carry out. We did phone order and paid by cash when we picked up. What was good:... being able to look online ahead of time to see what they have, talking to a real human to make an order, getting an upselloption of "for $3 more you can have a large pizza!" and being able to get not only the total amount due but also when the orderwould be ready. Very nice! The pepperoni pizza was good, with the crust cooked through and no doughy gross center. The tomatosauce was sure flavorful, just wished for more pepperoni. The Papa John's bowl was good, better than ever, plenty of food andeasy to eat with no dough but still kinda the pizza experience. What was less good: boring menu choices, nothing trendy orexciting. Calling in an order you are dealing with a call center person who may talk too fast for you to understand them so youneed to ask them to repeat that. All in all, pretty good, like a steady standby you'll want to keep around for feeding thesoccer team, the late night brainstorming session at work, or just some hungry retirees or kids. Read more
Read the reviews this store is the worst.. Hopefully they get a new owner soon because they are poorly managed. NOT ORDERING... FROM YOUR STORE EVER AGAIN. SO TIRED OF THE HORRIBLE CUSTOMER SERVICE AT THIS STORE. BASICALLY MAKE THE PIZZA HOWEVER THEY WANTAND ITS NEVER CONSISTENT. I'm literally tired of the bad pizzas. Read more
Did you know that a ?Papida? is a 2 slices of pizza folded in half that you?re paying 3 times as much for if you did it on your... own? Read more
the pizza tastes great but they just drop the toppings in one spot constantly, I have ordered many pizzas from this location and... 9 times out of ten it's a handful of toppings in the middle of a large pizza. update found a rotten mushroom in our pizza. wewill not be using this location ever again. Read more
How does almost $20 sound for a b1g1? Funny, they say it's a sale. Or they are having a great deal that turns to be more costly... than just buying a regular pizza and not even worry about the second. I used to love Papa John's! Now to talk about ourtoppings... Will you please letsjust go back to not skimping on the ingredients! Please! Read more
YUM! The works pizza was perfect. Easy phone in order with answering service was helpful and easy. The answering service is at... a different location and no stress service to my questions on deals. Thumbs up. Read more