Reviews for Papa Johns Pizza in Tucson, AZ
We placed an order yesterday and it took over and hour to receive. The door dasher informed me that the order wasn?t even being... prepared when they arrived. Which was accurate with the papa johns tracking app. It said 35-45 mins. Seemed like door dash wasgreat service and the pizza making took way to long. We ordered at 5:47 p.m and got our food after 7:10 P.m Pizza is not a easyoption for dinner. Order ahead of your hunger that?s for sure. If I get reached out to and customer service makes this right.I will do a different review. This was from 2545 E. Speedway Blvd on 11/15 Read more
I ordered an extra large combo for delivery from the Speedway store last night. I received an extra large cheese pizza. When I... called the store to get it fixed, "Anthony" told me that it was not his fault that the person who took the order put down thewrong kind of pizza, and he was Not going to make it right for me. I asked to speak with the manager, Anthony said there is nomanager at that store, he just quit. I asked Anthony who is in charge of that store, he said he is in charge, and he was Notgoing to make things right with the pizza I ordered. I became very angry, and Anthony laughed into the phone at me. Whoever thisguy is, he is Not management material. I will find out who Anthony answers to, because he claimed that he answers to No one. Iwill Never order from this store again! Money is tight, and I will Not over pay for the wrong pizza and extremely bad customerservice!! ???????????? Read more
It was good, but not very warm so we reheated slice in the mw. Microwave is not good for pizzas ???? I would like to ask people... when they write a review to identify which store they ordered from. The review would make a big difference for certain stores,but not much for others?..especially the ones you?ve rated as poor. Read more
I love Papa John?s, but today they let me down. I patiently waited an hour and I?m about 5 mins away which is no issue because... sometimes businesses get busy, but my pizza showed up barely warm. It tasted as if it had been sitting for over 40 mins. Read more
Both the manager and employees were completely rude when they ?upgraded? our pizza with stuffed crust and a missing topping when... that is not at all what we ordered. We called and the employee answered, told us we would have to wait 24 hours for a new pizza.And we called again to speak to the manager, who also made excuses. Worst costumer service ever and on top of that the food wascold. Date was June 5th, at around 830pm. Read more
I live close by so I've ordered from them many times over the past couple of years. Sad to give this rating because I've had one... or two good experiences, but the bad times are just SO BAD. Pizza is chronically undercooked, and choosing "Well Done" on theorder page doesn't make it any better. Usually the pizza is okay on the day it's delivered but leftovers are nasty - which isweird for pizza! They don't follow delivery instructions and their "curbside pickup" option is a farce. Choose the option whenplacing the order, then there's no way to check in once you arrive. When I first moved to Tucson I would order from PJs a fewtimes a month, but I guess I have to move on. Read more
I'm from the east coast originally and am a huge pizza fan, I used to try lots of pizza places! I was looking for a quality... pizza pie here in tucson and I remembered that me and my friends used to order papa John's and enjoyed it quite a bit. Aftertrying a few other pizza parlors I found myself a online COUPON, opened up my internet browser and made a custom order (theyhave an awsome website). The staff handled my custom website order quick and efficently providing me with the extra garlic saucethat I ordered(it's the bomb)! Upon receiving my pizza in around a half hour from ordeing(on a Friday!)I dug right in! I wasreally impressed with the quality of the pizza the dough is soft and very high quality tasting and the sauces and cheeses arepretty darn good as well! So I would have to say that I now have a new favorite pizza parlor here in Tucson and it's a chainrestaurant to boot, ! Not that there's anything wrong with chains I just Dident expect my FAVORITE pizza to come from one. Soneedless to say Papa johns has quickly cooked and delivered, high-quality pizza's for one and all everyone to enjoy!! I wouldhighly reccomend papa John's for your pizza needs! I give them a very easy 5 * review, based on my recent orders from them(Inever rate on just one item). I would have to say that I was highly satisfied, very full and extreamly happy with the speed andquality of my order!!, give `em a shot with your order I'm sure you'll like papa John's for your pizza needs!!! Read more
This store has serious evening staffing issues. On 12/2/22, I went to get a prepaid order. I arrived 5-minutes after that... estimated pick up time. When I pulled into the parking lot, two employees were outside. One was smoking something and the otherusing a vape inhale device. They both returned inside. I then entered and asked for my order. There were 5-6 staff on-duty,including a manager, all laughing and just standing around. The clerk then informed me that he was "too busy" to get to my orderand that I'll have to wait 20-minutes. A couple staff members laughed at his remarks. I then existed the store and went homewithout my food. Will request a refund with Papa Johns corporate soon. Sad commentary on this place. Get your pizza from anotherestablishment. Don't waste your time here. Read more