Reviews for Pizza Hut in Tucson, AZ
Pizzas were cold, did not seem fresh. Pizza arrived 15 min sooner than told. Always liked this place. Maybe was a slow time and... sell rather than toss was on the mind. Read more
I ordered around $70 worth of food for delivery from their mobile app. 50 minutes after the app said the pizza was out for... delivery I called the store. The manager on duty did say that the delivery driver had marked my order as delivered almost anhour ago. I had already checked five time in the last 40 minutes and there was no pizza, no motion on my cameras, etc. He toldme the driver described the house and that they left the food on the brick wall by the door. I don?t have a brick wall anywherein the front of my house. He did offer to remake the food and have it sent back out. For taking care of that issue I would givethe manager 5 stars. However, when the delivery person showed up to the correct house, he was very rude and dismissive. When hestarted to walk away I said ?Wow, there is a nice guy.? Which he replied back ?I was getting the food for free". Nope, I paidover $70 for this food. I called to complain about the driver to the manager and was left on hold for 21 minutes. I assumedthat they realized I wasn?t going to hang up so the manager picked up the phone. I thanked him for correcting the issue andgetting my order remade. But when I complained about the delivery driver he gave me the usual customer service responses. Imentioned that he could get the two different drivers together to compare notes on where they actually delivered. I did tellhim that I know I am only one customer and that I don?t spend that much money there, but I would not be ordering from themagain. So taking care of my order issue 5 stars, for the unprofessionalism no stars. Read more
Got the Chicago style pizza Was disgusting under cooked. Ordered Bacon there was none on pizza. And I think they shrunk it.... Will not be getting pizza hut for a very long time. Need to step up your game. Read more
Picked up pizza, pastas and breadsticks. The breadsticks were hard as rocks. When paying a gentleman had started ringing up my... order to which I had added a couple of sauces. Then a women comes and tells him he has got to go look in the back and she wouldfinish ringing me up. Well she charged my card and it was approved only to cancel it because she thought I was given the wrongorder. Which was the right order. Then proceeded to have me charge my card again. Maybe deal with the customers first. Then youcan have playtime. Read more
Terrible pizza.... Hardly any sauce. No mushrooms. Place looked like it Really Shouldn't have been open Place was dirty,no... wonder, their shuttling the place down. Read more
I put in an online delivery order at 10 pm. Order and payment went through and said it would be delivered in 25-35 minutes. I... happen to look at my phone and I had received a voicemail that it was 30 minutes before closing and they didn't have a driver todeliver our order. Since they didn't reach me to make it a carryout order, they cancelled the order and did a refund....which Ihave not received yet. You need to have employees available to carry out customers' orders while you are still open forbusiness. Read more
The staff is pleasant and accommodating, their customer service was great! The food arrived quickly, it was hot and my soda was... cold! Thanks Read more
Pizza Hut has the best pizza in Tucson. The crust is flavorful, the sauce has the perfect blend of spices. The pepperoni is... crisp. The breadsticks are to die for and their marinara sauce is incredible. We go there at least once a week. They areconsistent and very professional.The $10 Tastemaker is awesome ???? ???? ???? Read more