Reviews for Starbucks in Tucson, AZ
This place has really friendly staff but it?s been ruined by mobile orders. Every time I have ordered at the counter, it takes... 20+ minutes and I ended up with the wrong drink. Avoid unless you?re exclusively using the drive-thru Read more
My experience here today wasn't positive. No cashier to take orders, staff looks overwhelmed by orders, employee got upset... because I asked twice that she used fat free milk and so forth. It looks to me this group should be separated. Read more
Very disappointed with this location. Drinks are always made wrong, they take forever and bad attitude from employees
I really don't know what it is about that place it always smells like dry old milk no matter when I go I can smell it through... the drive through window I stopped going because of it but I had some friends that wanted to go so I gave it another chance andthat smell is still there and the counters the employees are working on are always dirty it really needs a good cleaning. Butthe one on valencia is great or the Starbucks in Albertsons at river and LA Canada very clean. Read more
If you pay attention to the Starbucks around Tucson, it is like the same personality?s and customer service are in each... establishment. This is by far the rudest, eye rolling group. A Barista should strive to meet the the customers expectations andwell as The companies. I had again a bad experience and decided to write a review. I bought a tall hot latte and it felt lightso I took los off and it was 3/4 full. She rolled her eyes and asked me too pull forward as they make another. The second drinkwas an exact repeat of the first. These drinks are not cheap and a well trained Barista will take time and consideration of whatwell served drink would look like for a customer. This place needs to retrain and get a good mixture of personal who take prideon representing this establishment. Read more
I ordered from the app and was told to enter the store for pickup. When I got to the door, it was locked and there were four... cashiers near the door. It was only noon. I knocked multiple times for clarification. They looked at me and ignored me. I calledto try to figure out what was going on and they let it ring without answering. I was disappointed/surprised at the lack of helpI received. Read more
Horrible and belated service. I waited 27 minutes to get a venti pike and a venti decaf americano. I understand that they were... busy but honestly I?ve seen busiest Starbucks stores than this one. Even the mobile orders weren?t ready when people arrived topick them up. Read more
Seems like a Starbucks but the drinks felt kinda watered down. Hope it's better next time.