Reviews for Jack in the Box in Tukwila, WA
We were visiting this area from Michigan and wanted to try Jack in the Box, since everyone says it's SO good. We walked down to... this location from the hotel we were staying at, only to find the doors locked and no way of actually ordering food. It was 1:30on Sunday August 7th. The website says they are open for dine-in until 10pm. To say we were disappointed is an understatement.Maybe they need to update their dine-in open hours on the website if they aren't actually open. We walked next door to Taco Bellinstead, since they actually WERE open. Read more
I'm not sure what has happened to Jack in the box.. or it's just this one.. I haven't had Jack in the box for awhile. Ordering... was quick which was nice but, right when we got to the window and paid we were told to go sit at the front... not sure why, noone was behind us ???????... then we received our food and decided to pull over and eat... Well I don't think I've ever had aSourdough Jack with unmelted cheese before and the bread was way bigger then the patty and the bacon was very undercooked. Thenthe jumbo Jack the cheese was cold and not melted as well.... the chicken sandwich had no sauce barely. ???? I used to loveJack in the box. Hopefully the next time I go it's not this bad of an experience. Read more
Don't go here. If a Sprite (or any drink) tastes like root beer when it shouldn't, it's an obvious sign that the establishment... doesn't regularly clean their equipment. This and stale, cold fries makes this place a no-go for me. Read more
Have tried to go here twice. 1st time was on a Sunday at 830pm. I sat at the drive thru for 5 mins before being told to pull... around. There I sat behind another car for 5 more mins. Once I got to the window the employee informed me the cook said he wasdone cooking and laughed. Went there again Thursday at 715pm, sat at the drive thru for 5 mins then pulled around. I waved anemployee down and he told me "closed and go home". This place is an absolute joke of a restaurant and a complete embarrassmentto the management. At least put a sign up for your customers that you're closing hours before your closing time. Read more
Was there night before last with my daughter, took a few minutes to get our food and due to the delay I was distracted enough... that I didn?t realize I didn?t get my credit card back. Well lo and behold yesterday morning when I realized it I immediatelychecked my statement to sure enough find there were already charges being attributed to the error. (This was at the drive-thru).Now one would hope the employees would hold the card for the customer to return. To think that the staff actually took it andused it is completely despicable. I attempted to call multiple times yesterday to notify the manager and/or owner but no oneever answered the phone at any point when I called. As a result I myself will never go there again knowing this is the type ofemployees they have. Read more
So I'm drove up to the drive thru at 7:50 let me mind you the previous 4 days I've been there at 7:20-30am this morning I pull... up and as I'm looking at the menu someone turns the menu light off I repeatedly said hello hello Because the store definitelywas just open and should've been open, no one responded nobody said anything but as I drive out my friend definitely sawindividual in building. I found it extremely rude because they waited til I was smack dead reading and saying hello beforeturning menu off. If I could give -3 I would just because the rudeness Read more
Not going to comment on quality. It?s fast food. And I love their tacos no matter what lol. But wanted to shout out the sweet... lady at the drive thru window. I think her name was Alma. Or something like that. So sweet and kind. Reminds you of the sweetauntie you love and want to just hug. Outstanding service. Loved her kind approach to customer service. Read more
I didn?t think you could screw up fast food. I was wrong. I had a dry, rock hard chicken sandwich like it had been sitting there... and they served it anyway. Disgusting! Read more