Reviews for Panda Express in Tumwater, WA
Typically love the food. This last visit I had to wait a rather lengthy period of time for the Black Pepper Angus Steak and then... it didn't even taste right. Honestly this is the first time I can recall it not being up to standards. It's never a place to eatin unless you have no choice but my rating is all about the food and service. If I didn't have such lengthy experience with thislocation I'd rate it lower. If it continues I will lower my rating further. Read more
This was my worst take out food experience I have ever had and Panda Express was my favorite take out. We would visit... frequently. Earlier this month I ordered via the app, arrived 10 minutes after they said it would be ready, and I quietly waitedwith some very frustrated folks who had already ordered. I literally had to tell the supervisor that I had watched the entirewalk in line go through the register (and the line was out the door). Then I noticed that they maybe hadn't even printed myorder. It was hard to believe, but it was the truth and I waited for the ENTIRE LINE OF WALK-INS CLEAR OUT FOR A 2ND TIME. Placewas a mess and my time is worth more than waiting about an hour and a half for my food to be ready for me. It came to me over anhour after it said it would be ready. What is the point of taking to-go orders online if you are going to help over 2 dozenwalk-in parties before your to-go guests. It's not a decent way to treat your customers. Just bad business. Earlier this summerplace was pretty suspicious because I saw big rats coming out of the dumpster and it was clear that the staff threw the trashbags wherever the hell they wanted because there were broken plastic bags hanging over side of the dumpster and all over theground. Had to pass this on because I think people deserve to know. And it's not a good deal if you have to wait 90 minutes foryour food without any clear notice. Read more
Picked up food after work Friday September 16th, guy working the front named John was absolutely phenomenal. He had a big smile... on his face despite being busy he made an attempt to connect with every customer that he spoke to as he brings their order andhe was even able to remember the orders of people so that it felt as if he was paying attention to each person even before theygot to interact. If at any point his manager reads this, or his boss, invest in this employee because he made the restaurantfeel more welcoming than I've ever experienced before. 10 out of 10 job John! Read more
Though customers both dining in and take out seemed 'staked up' when I came for dinner (I didn't almost stay), I was served... quickly. This Wed crew, Ali, John the meat chopper and real leader, Noah and the cooks were calm, friendly, efficient tocustomers and EACH OTHER! Their team work must be commended! They handled these rush hour WELL. Their calm also was reflectedin the non demanding customers! What a pleasant experience. Not seen often these days.THANK YOU guys! Read more
They were slammed, but still got us our food quickly. We had to wait a few minutes for an entree so our drinks were free! What a... great policy! Fresh, hot food is always worth the wait, but throwing in the drinks I was planning on paying for for free, whatgreat service! Read more
Stopped by for a bite recently on a Thursday night about 6pm..l was in line behind 4 others & honestly waited 20 mins AGAIN in... line to get to the front to order! Crazy! 6 people + manager working, I'm guessing call in orders & some new employees with jobtraining problems, but there were eventually 10-12+ folks behind me.. Some walked out, pretty upset. Everyone on their phones topass time away. The food is decent enough, l like the double order of Walnut prawns, but I'll never go here again withoutcalling in first..waaaaay to long in line. Read more
Wow, this Panda Express location goes above and beyond to provide quality food and a friendly experience! The orange chicken and... honey walnut shrimp plates we took home with us were really great. The staff was very polite and accommodating towards us andwere patient with my Grandpa who has difficulty walking, every step of the way. They were super kind and kept the surfacessanitized, it is practically spotless in this restaurant. I was amazed at how fast they got us served and out the door with ourtakeout. The restaurant itself is clean, modern, and well-maintained with both indoor and outdoor seating. With the nice weatherwe?ve been having if we had more time to spare we would?ve loved to have ate at the beautiful outdoor patio area. Needless tosay, they were incredible at providing a good fast food experience at this location and we?d definitely grab some Chinese hereagain. Applause to their management and the kind lady who served us tonight. Read more
I was on my way to Portland and needed a quick and healthy lunch. Panda Express seemed to fit the bill. I selected the super... greens as the side with broccoli beef and chicken breast with string beans. It?s not super healthy but a healthier choice. The food quality is great for a fast food place. What impressed me the most is the staff. They greeted and treated eachcustomer exceptionally well. The staff there really cared about their customers. I will be returning when I pass by Olympia,WA again. Read more