Reviews for Freddy's Frozen Custard & Steakburgers in Tuscaloosa, AL

What?s better than watching Alabama football? Watching Alabama football & having Freddie?s chicken sandwich!!!

Love this restaurant and I?ve only been here 2 Times Someone by the of name Jay who works there is great with customer service... he made sure my order was right by reading it out to me and had a nice smile and was on point with every thing he should becongratulated or rewarded for great customer service like this hope to see this person next time! Read more

Very tasty food, and I would dare say that they are amongst the list of restaurants with the tastiest burgers in town -... definitely the tastiest shakes (frozen custard =P)! Pure, creamy deliciousness, without the typical fast food chemicallyaftertaste. Thought it a bit weird that the burgers weren't being sold at a discount, when buns were replaced with Texastoast-like bread, when there were no buns available, but it was alright, I suppose. The highlight of this review is a workerthere named Hannah. She should definitely be awarded for great service and patience. A few months ago, different from themissing buns incident listed above, me and some family members were really having quite some time figuring out and changing upour order. Where someone would have usually snapped and lost it, she stayed calm and collected throughout the whole order. GoHannah! We thank God for your patience and help with our lengthy order! Read more

The food is good but the dining room is super nasty. Every time we go in every table is dirty, the drink machine has old soda... all over it. The black things under the tea always have tea overflowing, slipping onto the counter. The service is EXTREMELYSLOW. if you?re in a hurry and wanting fast food DO NOT GO HERE! There is nothing fast about this place. Also, I?ve watched theworked wipe her face and then continue to touch the concrete items.WASH YOUR HANDS, covid STILL a thing. 2 outta 5 only becausethe food is good, otherwise I would give 0 stars Read more

Food is great as always, but there is absolutely no sense of urgency whatsoever at this Freddy?s and it took 45 minutes for us... to get two simple combos. They didn?t even thank us for our patience. Not sure if we will be back unless the workers act likethey want to be here next time. Read more

First time dining at this location of Freddy's fastfood restaurant, it already become one of my favorite's! The food is great... their Burger and fries tastes really good! Their frozen Custard was tasting amazing The restaurant is very clean, employees aresuper nice,kind and friendly the guy at cashier is very helpful and sweet wish him all the best. They have plenty setting areasinside and outside, the restaurant is nicely organized. Overall we had a great experience and enjoyed our time. Recommended!! Read more

Absolutely delicious! Had a wonderful experience. It was our first time eating there and the staff was very friendly. The... burgers and fries were so good and the frozen custard was amazing. Read more

I like this chain. The service is good. Some of the food just seems over priced. They are good burgers just nothing too special... to me. I do like the sundaes! One of the only places that has the Dirt N' Worms dessert. And they have pretty good VeggieBurgers. Read more