Reviews for Chuck E. Cheese in Tyler, TX
As you might imagine it was a little hectic with a bunch of kids running around but the pizza was very good and so was the salad... bar. All points are stored on cards instead of physical tickets which is kinda cool. Read more
Came in employee didn?t greet. Then we haven?t been before so asked hiw things work to play games she said we don?t have any... cards only bands. Then another customer seen there were cards and said can?t you give them a card behind counter she just actedlike she was being put out to even help us. I just feel like a greeting at the door for a fun place should be better for 60.00an hour charge. None of the games were working I feel like it?s not right to be out so much money and not get what?s offered. Read more
This place has cleaned up considerably. They are short handed so The mouse didn't come out on the hour as scheduled. The play... pass works well you buy time/minutes You can stop your time with the kiosk when it's time to eat. Grandkids had a blast andthat's all that mattered. People still need to keep an eye on their kids when the place is buy. Read more
We brought our 6yo for a birthday outing. The store was clean and bright. Staff was exceptionally friendly!! He played lots... of games and had a great time! Read more
Manager here does a great job training her staff. Overheard her grilling a new employee ?If party is in 30 minutes, what??.... ?What do you need to do before Chucky cuts the cake??? I tried to take trash to throw it away and she took it from me and said?i have it?. She is a very vivacious woman and it shows in how well the restaurant is being ran. She appears to really care. Biggroup with birthday party and she is out helping to sing ?happy birthday?. Helped her jr staff set ip for party, etc. she isan outgoing and vivacious personality and Chuckee would do well to train and move her up. The pizza was much better then itwas a couple of months ago. Be careful how you order your chicken wings. Make sure it is with bones, or you will only getchicken nuggets. We had a great time with our granddaughter and will be back. Read more
I will let the pictures do the talking. 8pm on Saturday night. No one is ordering food and they told me it would be an hour and... a half for pizza. I?ve been here an hour and have only seen one employee, poor girl. Read more
We had a great time. I used coupons on the website. For a family of 6 I spent a little over $100. The food was decent. The salad... bar is shut down. Although, they have taken some of the games out, there were still plenty. Place was clean and staff wasfriendly. Read more
The service was good , but the pizza was NOT! I decided to give it another try after about 10yrs, & it's still nasty! They have... a variety of game options for different age groups, but most of them weren't working when we were there. I was consideringhaving my daughter's birthday party there, but I'm searching for other options now. Their party packages are too pricey for theexperience we had recently! Read more