Reviews for Dairy Queen in Tyler, TX
Got the order wrong, burgers weren't good and didn't get a copy of receipt.
We love this dairy Queen location! The food is always fresh and hot and delicious!
Really good fast food! Love the tacos!! Super friendly staff!
1st trip. 8:20pm 7/30/2022. Asked for extra candy on a large blizzard and it was barely half a spoon. Also ordered a hot fudge... sundae.. either they put chocolate syrup on it or it was malt syrup. Whatever it was it tasted like dishwater. Update: 2ndtrip. 11:45 7/31/2022. Went to DQ at noon the day after this incident above. And I was charged $1.00 more for a triple meatburger. I asked why the burger had cost $12. although the menu said the burger was 8.38. She told me it was the bacon andjalapeños. I was thinking they were charging $3.00 for bacon or something. She printed out my reciept and there it was, theprice of the burger was actually $9.29. Regardless of the price of the burger. I had asked her for no lettuce, no tomato, extrapickles and extra onions with bacon and jalapeños and I wanted the meat cooked well well done. Meaning I wanted my burgercooked fresh with zero grease dripping off. The time on my reciept was 11:40. I walked out to my truck to put my wallet anddrinks inside and walked back into the store. The cashier literally met me at the door at 11:42 with my burger in a bag. I saidto her, "this was cooked fresh?" She said, "yes". I asked if it was cooked well done.. meaning not still rendering fat anddestroying my buns turning them into mush. She replied, "Yes".. This was a lie. I literally went to my truck and opened the bagand the burger was a sopping soggy mess and I hadn't even left the parking lot yet. And finally third times a charm. 4:57pm7/31/2022 Went in, ordered a triple meat again, 6 tacos, and my son a kids meal. Again, asked for no lettuce, no tomato, extrapickles and extra onions with bacon and jalapeños and I wanted the meat cooked well well done. And again, meat was stillrendering fat, literally dripping out of the wrapper. No bacon or jalapeños on the burger.. only 3 pickles and one ring ofonion. Basically slop by the time I got home. There was no taco sauce in the taco boxes when we got home either. I am fromHousto Read more
Give those poor kids more training before throwing them out there.. They tried to give us the wrong order.. And then watched the... person who's order it was go back in because things were missing.. Both orders of the same burger ordered the same way madedifferently.. I understand it was lunchtime and they were busy but we could hear them inside talking about how they had no ideawhat was going on.. ???? Read more
Hard to make up the words to describe one of the earliest memories of your childhood when you are 76+ years old. But Dairy... Queen has been making me a happy ?kid? for years and hasn?t even begun to slow down in that department yet!!!! Thanks DQ. Read more
I was so unpleased!!! I wanted cheese fries. I got chili cheese fries twice and the last time I basically got a box of grease. I... was so upset!!! Read more
Pretty cool. I loved the funky window. The staff were great, and smiled to us even though we came in only half an hour before... close, and they treated us sorta cool-like. Like... They were talking about movies, and they asked the guy taking our order, andhe sorta responded, but tried to keep himself focused on us. But then the guys in the back asked us for our opinions?? Lol, lovethat. Read more